IT Support Engineer - CoinsPaid - Remote - Global

Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy. We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape. For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams. 🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration. Coinspaid is looking for an IT Support Engineer who will be responsible for maintaining and developing the back office infrastructure and other important operations in the corporate environment. This person will be one of the contact persons for interaction with the production departments and end employees of the company, will be responsible for the integration, configuration, support and maintenance of various external and internal systems. This person will also mentor and train fellow team members as well as our employees on the use of internal and external services. Responsibilities: - Design, implementation, administrating, using Google Workplace; - MDM system for MacOS, iOS; - Password manager system; - Preparation of instructions and documentation for team and company employees; - Transferring knowledge, mentoring and coaching team members and our employees; - Problem-solving & incident investigation; - Administrating, using, of many different external SaaS services; - Administration of access to systems; - Management of the company’s IT assets; - Remote support for employees with hardware and software issues.