Professional Services Consultant - Nexthink
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Job Description
The main responsibilities of the role are as follows:• Analyse and benchmark customer datasets to drive actionable insights and identify automation opportunities for ongoing operations• Maintain healthy operations of customer's Nexthink instance, including product upgrades, console management, and adherence to Service Levels• Analyse customer needs, goals, and strategic plans to advise optimal use of Nexthink and support their digital transformation initiatives• Provide technical expertise on end-user computing issues and enterprise solutions, with particular experience in transformation projects (e.g. Win11, O365)• Build and customise content based on customer requirements, collaborating with specialised teams for advanced implementations and integration with existing solutions• Integrate Nexthink insights into customer internal processes and work collaboratively with product and technical teams to drive feature innovation• Stay current on product development and releases to support the above activities• This position requires 10% travel to headquarters for training purposes
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 28 |
| Remote - North America | 2 |
| Role type | Active listings |
|---|---|
| Software Engineer | 7 |
| Corporate Security Engineer | 5 |
| Sales Representative | 3 |
| AI Researcher | 1 |
| Senior Site Reliability Engineer | 1 |
| Client Director | 1 |
| Professional Services Consultant | 1 |
| Human Resources Specialist | 1 |
| Engagement Manager | 1 |
| Product Security Engineer | 1 |
| Site Reliability Engineer | 1 |
| GTM Project Manager | 1 |
| Data Analyst / Engineer | 1 |
| Total Rewards & Transformation | 1 |
| Product Support Engineer | 1 |
| Full Stack Developer | 1 |
| Consultant | 1 |
| Search Engineer | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 23 |
| Senior | 2 |
| Mid-level | 1 |
Nexthink appears in 30 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global and Remote - North America.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Analyze and benchmark customer datasets to derive insights and identify automation opportunities.
- Maintain healthy operations of Nexthink instances, including upgrades and console management.
- Advise customers on optimal use of Nexthink and support digital transformation.
- Provide expertise on end-user computing and enterprise solutions.
- Build and customize content based on customer needs.
- Collaborate with teams for advanced implementations and integrations.
- Stay current on product development and releases.
Requirements
- 3-5 years of experience in technical consulting, analytics, and automation
- Expertise in data analysis and automation opportunities
- Technical knowledge of end-user computing and IT operations
- Experience with transformation projects like Windows 11 and Office 365
- Proficiency in English
Skills & Technologies
Education Level
None requiredBenefits & Perks
