Debt Collection Specialist – Post-Collections

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Intrum offers a multinational work environment where you help customers and creditors find workable solutions. In this fixed-term post, you will join our post-collections team as a precise, proactive, customer-service oriented professional who enjoys solving problems, learning quickly, and making justified decisions even in challenging situations. Post-collections involves pursuing debts that have been written off as losses, using both voluntary and legal collection methods, and includes estate and insolvency procedures. Your duties include handling post-collection assignments according to approved processes, customer service across channels, and contributing to customer experience. We work in an experienced and supportive team and provide opportunities to develop professionally in a dynamic field. Requirements include commercial training background, fluency in Finnish and English, strong IT skills with multiple systems, collaboration and team skills, and a proactive customer-service mindset. Prior experience in banking, debt collection, accounting, or advocacy is advantageous. In return, Intrum offers a global leader’s work environment and the chance to do meaningful, rewarding work, with benefits such as a lunch benefit, recreational benefit, optical benefit, and other employee perks. The office is in Tampere city center, with a hybrid model requiring at least two days per month on-site. The position starts 30.9.2026 or in early October by agreement. The role requires a credit history check and successful clearance before employment. For more information, contact Riitta Lehvä-Korpi at 050 430 6764. Applications close by 14.9.2026, with ongoing review of applications, possibly before the deadline.