Matkustajapalveluiden Duty Supervisoriksi Helsinki-Vantaan lentoasemalle

In the Duty Supervisor role, you will lead and be responsible for the operational activities of passenger services shifts, the quality and safety of operations, the management of exceptional situations, as well as the preparation and coordination of daily work. In the Duty Supervisor role, you will also participate in operational passenger service work, the guidance and support of operational work, and work supervision. Important in this job: - A genuine desire to help and the ability to work calmly, kindly, and solution-orientedly even under high pressure. - A willingness to take responsibility and the ability to make independent decisions. - Active communication. You will act as an operational contact person for our client companies and stakeholders. - Maintaining a relaxed atmosphere that is pleasant to work in. We are proud of our work community and team spirit! Requirements for the position: - Practical experience in passenger service work - Excellent cooperation and interaction skills - Good ability to work under pressure - Organizational skills - Personnel-oriented thinking - Sufficient IT skills - Initiative and a desire to develop own working methods - Good skills in Finnish and English - At least 18 years of age and a clean background (a basic security clearance will be conducted for those selected for the position) The Act on the Protection of Privacy in Working Life applies to the position. The selected candidate is required to have a passed drug test as part of the pre-employment check. We offer a full-time employment contract valid until further notice. Start date according to agreement during the autumn. The basic monthly salary of the Duty Supervisor is in accordance with salary class 8 of the Collective Agreement for Air Transport Services. In addition, shift allowances according to the collective agreement are paid in shift work, which are approximately €300–600/month depending on the shifts. Interested? Apply now, as we fill the positions as suitable candidates are found. The application is open until 16.8.2026. We will start interviews during the application period and will also arrange interviews after the application period has ended. We aim to contact you no later than two weeks after the application period ends. Further information about the position is available via email at rekry@airpro.fi Airpro enables your journey by providing aviation industry services in Finland from Helsinki to Ivalo. With over 30 years of experience and the strength of 1,500 dedicated aviation professionals, we ensure that air traffic and passengers move safely and reliably every day of the year. Flexibility and openness guide our cooperation – our partners can trust that we deliver on our promises. Airpro Journey is our promise to live according to our values: we encourage, implement, and develop. We are also bold in changing, experimenting, and learning. Together we create meaningful moments. Your journey is our destination. Airpro is part of the Finavia Group. Follow us on Tiktok, Instagram, Facebook, and Youtube. Are you interested in how our recruitment progresses or how you can start your career at the airport? Explore all opportunities and tips on our website. Through our values, we commit to promoting equality, equity, and building a work community where there is an opportunity to participate and be heard. We welcome everyone, regardless of background, to apply to become part of the Airpro team and participate in our shared path. We are committed to fairness and respect, and we do not tolerate discrimination.