Terveystalo Oy logo

Puhelintakapäivystäjä (etätyö), Julkiset palvelut, Ikääntyneiden lääkäripalvelut - Terveystalo Oy - Remote - Global

Phone Triage Nurse

Posted: June 17, 2026
Posted 11 days ago
Last seen in crawl: June 25, 2026 (3d ago)
Estimated Expiry: July 22, 2026
Remoteness
Role & Management
Role Level:Mid-Level
Job Type
Experience
1 year
Required Languages

Job Description

We at Terveystalo do the most important work, health. Our work has a great significance, not only for our customers but for the whole society. Over 14,000 professionals work in nearly 400 locations across Finland, where people live their daily lives and where our domestic work is needed. We are now looking for skilled and motivated phone triage nurses for remote work. Learn more about the role and apply! Do you want to actively influence the well-being of the aging population? Welcome to Terveystalo’s elderly doctor services as a phone triage nurse. We serve over 26,000 elderly patients in Finland and our operations are continuously expanding. Our concept emphasizes supported and enhanced service to customer care. The phone triage service operates 24/7 in basic health care. Phone triage nurses mainly respond to calls from nursing homes and home care. These consultations concern acute situations requiring a doctor’s opinion or action (e.g., prescription or referral). The service also supports our general practitioner service. Medical students can call if they lack other consultation support, and our doctors can consult the triage nurse if needed. The work is entirely remote from home. We offer a versatile job in a top team. The service operates 24/7 with flexible shifts (minimum 3-4 shifts per month, mainly weekends). Working hours are mainly weekdays and weekends from 08:00 to 08:00. Weekend shifts vary in length. The role suits especially those interested in geriatrics or specialized doctors. Qualification requirement: licensed doctor with at least 12 months of experience in elderly care. The activity is always in the patient record system, using Pegasos, OMNI360, Lifecare, Mediatri (discontinued 05/26), Uranus (ESH). Comprehensive training, a company device, phone, and excellent colleague support are provided. Good Finnish and Swedish language skills are required. Other requirements: good IT skills, ability to work independently, excellent communication skills. Terveystalo offers versatile personnel services for welfare areas and private companies for short- and long-term needs. We tailor suitable work packages, including longer assignments, weekly shifts, or occasional gigs. You can work at health centers, wards, and emergency services. We always offer work aligned with your professional interests and development goals. Our contacts are highly regarded (doctor recommendation index 4.6/5). You are never alone; your contact person takes care of all practical matters so you can focus on the essential. Read more about doctors’ experiences working in public services at Terveystalo! Why work at Terveystalo? We do the most important work, health. Our goal is to be a humane workplace where professionals can focus on what matters. Our everyday life is smooth, we care for each other, and we do impactful work. Our workday is smooth. We invest in frontline management and leadership so every professional gets the support needed. Cross-disciplinary teamwork, flexibility, and advanced care pathways support daily work. We care for each other. Everyone is valued, a top expert in their field, and an important part of the community. Our employee survey shows appreciation for our warm community, good leadership, and opportunities for success. We do impactful work. Terveystalo has unique expertise from prevention to primary care, dental, and specialized care. We use quality metrics and digital care pathways for common diseases. We also invest in high-quality training, development, and professional growth. Competitive compensation and diverse benefits. Our pay models are competitive, and we offer various employee benefits such as lunch, sports, culture, wellness, partner discounts, and comprehensive occupational health care, including specialist referrals and mental health services like short-term psychotherapy. For freelancers, we offer flexible partnership benefits and the possibility of contract-based occupational health care. Finnish and responsible. We are among the global leaders in our field according to ISS ESG, and the Finnish Work Association has awarded us the Key Flag symbol for domestically produced and employment-creating services. We work for Finnish health and societal well-being with uncompromising professionalism. As Finland’s largest private health service provider, we cherish our roots and are proud of our Finnish ownership. Diverse and equal. At Terveystalo, everyone is equal regardless of gender, age, ethnicity, nationality, language, religion, belief, opinion, disability, health condition, sexual orientation, or other characteristic. What we expect from you? The qualification requirement is a medical license (LL) and at least one year of experience in elderly care. Good IT skills are essential for successful work. The shifts focus on weekends, so readiness to work outside office hours is expected. Interested in the role? Leave your contact details via the application form or contact the HR manager Nenna Rissanen (nenna.rissanen@terveystalo.com, phone 0505304528). Welcome to Terveystalo!

Company Information

Terveystalo Oy logo
Other health care services
Listing: Healthcare
Jaakonkatu 3 A, 00100 Helsinki
Business ID: 1093863-3
Registered name: Suomen Terveystalo Oy
Headcount: 4,363
Current open roles at Terveystalo Oy on JobCrawls
LocationActive listings
Helsinki, Finland129
Remote - Global81
Jyväskylä, Finland52
Tampere, Finland51
Espoo, Finland43
Vantaa, Finland40
Oulu, Finland34
Turku, Finland31
Lappeenranta, Finland31
Kuopio, Finland28
Mikkeli, Finland28
Rovaniemi, Finland27
Pori, Finland25
Lahti, Finland23
Seinäjoki, Finland19
Joensuu, Finland19
Hyvinkää, Finland17
Remote - Finland17
Kouvola, Finland17
Sulkava, Finland15
Finland15
Kotka, Finland14
Lohja, Finland14
Savonlinna, Finland12
Kokkola, Finland12
Iisalmi, Finland12
Rauma, Finland11
Sysmä, Finland11
Pirkanmaa, Finland11
Vaasa, Finland10
Hämeenlinna, Finland10
Eura, Finland10
Levi, Finland10
Salo, Finland9
Ylivieska, Finland8
Huittinen, Finland8
Harjavalta, Finland8
Kemi, Finland7
Forssa, Finland7
Kittilä, Finland7
Varkaus, Finland7
Uusimaa, Finland7
Tornio, Finland7
Oulainen, Finland6
Imatra, Finland6
Kirkkonummi, Finland6
Pertunmaa, Finland6
Loimaa, Finland6
South Savo, Finland6
Mäntsälä, Finland6
Inari, Finland5
Kanta-Häme, Finland5
Lapua, Finland5
Porvoo, Finland5
Kajaani, Finland5
Parikkala, Finland5
Raahe, Finland5
Kerava, Finland5
Tervola, Finland5
Kuusamo, Finland5
Taipalsaari, Finland5
Jämsä, Finland5
Kauhava, Finland5
Pieksämäki, Finland5
Hattula, Finland4
Järvenpää, Finland4
Kajaanin, Finland4
Heinola, Finland4
Kalajoki, Finland4
Sodankylä, Finland4
Puolanka, Finland3
Ostrobothnia, Finland3
Uusikaupunki, Finland3
Rautjärvi, Finland3
Joutseno, Finland3
Säkylä, Finland3
Western Finland3
Hamina, Finland3
Ristiina, Finland3
Saarijärvi, Finland3
Alajärvi, Finland3
Kemijärvi, Finland3
Satakunta, Finland3
Pietarsaari, Finland3
Loviisa, Finland2
Varsinais-Suomi, Finland2
Central Finland2
Kuhmo, Finland2
Suomussalmi, Finland2
Central Uusimaa, Finland2
Kokemäki, Finland2
Äänekoski, Finland2
Lieksa, Finland2
Tuuri, Finland2
Nokia, Finland2
Iisalmi, Suomi2
Veteli, Finland2
Kauniainen, Finland2
Sastamala, Finland2
Viitasaari, Finland2
Current role mix at Terveystalo Oy on JobCrawls
Role typeActive listings
Doctor199
Healthcare Professional122
Nurse72
General Practitioner47
Dentist35
Human Resources Specialist30
Dental Hygienist18
Specialist17
Dental Assistant17
Psychologist13
Occupational Health Physician11
Bioanalyst11
Physiotherapist11
Customer Service Representative10
Massage Therapist10
Customer Advisor9
Neurologist7
Radiologist7
Radiographer7
Psychiatrist6
Sales Manager5
Dermatologist5
Geriatrician5
Gynecologist5
Guidance Counselor4
Elderly General Practitioner4
Ophthalmologist4
Counselor4
Laboratory Technician4
Customer Service3
Workplace Doctor3
Sales Negotiator3
Specialist Doctor3
Gastroenterologist3
Service Manager3
Occupational Health Doctor3
X-ray Nurse2
Child and Adolescent Psychiatrist2
Surgeon2
Masseur2
Technical Specialist2
Data Analyst2
Marketing Specialist2
Occupational Therapist2
Manager2
Software Engineer2
Physician2
Otolaryngologist2
Internal Medicine Specialist2
Speech Therapist2
Product Manager2
Elderly Care Physician2
Pediatrician2
Childcare Worker1
Occupational health doctor1
Application Security Lead1
On-call Dentist1
Ear1
Child Psychologist1
Children's Doctor1
Customer Experience Manager1
Dermatology Specialist or Dermatology Trainee, Helsinki Kamppi1
Dermatologist and dermatology specialist, Espoo1
Chief Physician1
Design Internship1
Massage Therapist Course1
Chief Medical Officer1
Vara lääkäri1
Analyst1
Urologist1
AI Engineer1
Sales Specialist1
Trainer Doctor1
Educator1
Occupational Health Physician Lead1
Technology1
Family Foster Carer1
Data Scientist1
Product Owner1
Business Intelligence Developer1
Social Worker1
Accounting Assistant1
Dental Nurse1
Fysiatrin erikoislääkäri1
Chief Dentist1
Occupational Health Psychologist1
Välinehuoltaja1
ICT Service Manager1
Technician1
Worker1
Accountant1
Teacher1
Specialist Dentists1
Bachelor1
Generalist1
Päivystyskoulu1
Guidance Worker1
Night Supervisor1
Marketing Automation Specialist1
Nurse Assistant1
Current role-level mix at Terveystalo Oy on JobCrawls
Role levelActive listings
Mid-Level232
Mid-level48
Senior45
Specialist30
Manager20
Intern14
Expert13
None required7
No People Management2
Doctor1

Terveystalo Oy appears in 1,164 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Helsinki, Finland, Remote - Global, and Jyväskylä, Finland.

About

Me Terveystalossa teemme työksemme tärkeintä, terveyttä. Teemme sen yhdessä moniammatillisessa työyhteisössä. Meillä arki rakentuu sujuvuudesta ja toisista välittämisestä, jatkuvasta halusta kehittyä ja ennen kaikkea inhimillisistä kohtaamisista. Laadusta emme tingi – emme tänään emmekä huomenna. Työllämme on suuri merkitys, ei vain asiakkaillemme, vaan koko yhteiskunnalle. Meitä tärkeimmän tekijöitä on Terveystalossa jo yli 15 000 lähes 400 toimipaikassa eri puolilla Suomea. Siellä, missä ihmiset elävät arkeaan ja missä kotimaista työtämme tarvitaan. Vaikka maailmaa muuttuu, meidän tapamme tehdä työtä säilyy: Terveystalossa sinä voit keskittyä tekemään sitä, mikä on tärkeintä – terveyttä.

Data shown is based on historical job postings from our database.

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