Customer Service Representative
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Salary analysis
Compared with the selected benchmark ("Market Average: Mid-Level Level"), this listing's salary midpoint is about 53% lower. The offer sits below the benchmark range (€2,004–€2,860). The listed pay band (€1,050–€1,252) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 28 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service Representative | €1,520/per month | €2,159/per month | €2,800/per month |
| From job ad (Mid-Level) | €1,050/per month | €1,151/per month | €1,252/per month |
In contact with clients by email, phone, or via social media, you ensure to answer all their questions. You will follow training on arrival to learn to handle all situations and satisfy your clients. Although your clients speak mainly French, at work you will exchange with colleagues in English, which means you can improve your language skills! Arrival in Porto: we take care of everything! Your flight to Porto will be reimbursed, and upon arrival, your new colleagues will pick you up at the airport. We will assist in all administrative steps such as health insurance, taxes, and opening a bank account. You will also have the possibility to take free Portuguese courses, which will help you settle in and speak with locals.
Job Details
Responsibilities
- Interact with clients via email, phone, or social media and answer all questions
- Follow onboarding/training to learn to handle situations and satisfy clients
- Work primarily in French with colleagues in English to improve language skills
Requirements
- Fluency in French (written and spoken)
- High proficiency in English
- Willingness to relocate to Porto
- Available for at least 12 months
Skills & Technologies
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