Duty Manager

Duty Manager, Lapland Safaris Olos Lapland Staff is looking for Duty Managers for Lapland Safaris Olos for the winter season 2026-2027. The Shift Supervisor's duties focus on daily operations, as well as organizing and managing various tasks and responsibilities. In this role, you will oversee the overall daily operation, coordinate ongoing activities, and take responsibility for resolving day-to-day changes and operational challenges. Your responsibilities will also include communication with subcontractors and working with the Explores and Maraplan systems. We are looking for a person with strong problem-solving skills and the ability to perform well under pressure. The role requires attention to detail, and we value a responsible and professional approach to work. We hope you are hardworking, proactive, and have excellent teamwork skills. Due to the nature of busy seasonal work, flexibility with working hours and the ability to handle the pressure and challenges of the role are essential. As the working environment is international, we require fluent spoken and written English. Additional language skills are considered an advantage, especially German and French. Previous experience in the tourism industry or relevant experience in hospitality, tourism, or supervisory roles is also regarded as an asset. We expect you to have:A proactive and responsible attitudeEnthusiasm for learning new thingsStrong customer service skillsThe ability to work effectively under pressure, even in challenging situationsGood English language skills and a valid category B driving licence We offer:A great team to work withDiverse and varied workdaysAn easy way to start working in the field of tourism in LaplandNumerous leisure and recreational opportunitiesComprehensive staff benefits from Lapland Hotels & Safaris, including discounts on equipment rental, restaurants, and lift tickets at Lapland Ski Resorts. Lapland Safaris provides new employees with paid, role-specific training at the beginning of their employment. The employment relationship is a fixed term seasonal contract by the Collective Agreement in the Adventure Services sector. The work starts in mid-October and lasts until the end of March. Salary according to the Collective Agreement of Adventure Services grade B, hourly wage starting from 12,90 € (gross). Work will be done also during weekends and public holidays. Sundays and Finnish public holidays are paid double. Accommodation is organized in shared rooms, with reasonable rent in comparison to the local price level. Please note that Lapland Safaris is a non-smoking working place. Interviews and selections will be conducted already during the application period, so please apply soon! Positions will be filled as suitable candidates are found. More information: [HERE.](https://laplandstaff.fi/en/diverse-career-paths/job-descriptions/) In order to work in Finland, EU-citizenship/passport or valid working permit to Finland is required. If you need a work permit or visa for Finland, we must be able to process your application in time due to the length of the permit process. You can check your work permit requirements here: https://migri.fi/en/home The employee pays and applies for the work permit themselves, with the assistance of Lapland Staff. Please submit your job application to us before the following dates: Work permit for seasonal work (whole winter season, over 3 months in Finland): 10.8. Visa: 10.8. Certificate for seasonal work (Christmas season, less than 3 months in Finland): 10.9.