Customer Service Agent
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("Market Average: Mid-Level Level"), this listing's salary midpoint is about 10% higher. The offer sits above the benchmark range (€1,976–€1,976). Range-width comparison is limited because one of the salary bands is incomplete. This benchmark is based on 1 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service Agent | €1,995/per month | €2,071/per month | €2,147/per month |
| From job ad (Mid-Level) | €2,167/per month | €2,167/per month | €2,167/per month |
Lead Danish-speaking customer service role in Malta. You handle account and payment inquiries, respond via phone, chat, and email, and contribute ideas to improve the system. The role is in the iGaming sector and includes a hybrid work model, private health insurance, and a post-probation remote-work option.
Job Details
Responsibilities
- Handle account and payment-related queries
- Assist customers via phone, chat, and email
- Provide excellent service and empathy to customers
- Share feedback to team leaders and Country Managers
- Maintain and update knowledge base
- Contribute ideas to improve systems and processes
Skills & Technologies
Education Level
No degree requiredBenefits & Perks
Recruitment Process
- 1Apply
- 2Phone screen
- 3Video interview
- 4Client submission
- 5Final interview
- 6Offer and start
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