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Accenture Oy
Company insightsEmployer Score
Helsinki · Finland
Last seen September 24, 2026
Posted September 17, 2026 · 7 days ago
Deadline September 17, 2027

Dynamics 365 Contact Center Consultant

Helsinki · Finland
OnsiteFull-time, Senior
Estimated €2,702 - €3,147
At a glance

Senior Dynamics 365 consultant/architect for Nordic/Europe delivery, with AI-centric contact center focus.

Original job description

Want to pair your adaptable, collaborative, curious mindset with your tech skills to help clients digitally transform the way they serve their customers? Are you passionate about designing and delivering modern, AI-powered contact center solutions on Microsoft Dynamics 365? Join our team as a senior Consultant / Technical Architect and help shape customer engagement experiences that solve real business challenges. Come join us Join a team of Business Applications professionals focused on implementing Microsoft Dynamics 365 Customer Engagement solutions for clients across Retail & Consumer Goods, Public Sector, Financial Services and Professional Services. As a team we cover Customer Service and Contact Center, Sales, Field Service and Project Operations — with the Power Platform, Azure, M365 and Copilot Studio as an integral part of our expertise. You will be part of a supportive and dedicated team made up of enthusiastic, motivated colleagues, who’s energy and commitment make sure we deliver with excellence every day. The team is cross-skilled, including functional and technical profiles, focused on delivery and/or presales. We think global and act local, delivering solutions of quality to our clients in the Nordics and across Europe and of course be passionate about working with AI and exploring its business potential and project delivery through AI.

The text above is the employer's original job description, extracted as written. Other details on this page, like salary, responsibilities, and requirements, are interpreted from that text by our system, not values the employer explicitly confirmed, so treat them as our best interpretation rather than verified facts.

How this salary compares
Estimated €2,702 - €3,147Est. take-home €2,183 - €2,464

Estimated from 3,783 comparable listings

18% below this company
€2,100€2,925 median€5,000
Financial overview
€365.3M
Revenue
€17.3M
Profit
5.0%
Profit margin
Accenture Oy logo
AccentureOy · 14 open roles
Top locations: Helsinki, Finland · 132 · Helsinki · 19 · Remote - Global · 15+4 other locations
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Current open roles at Accenture Oy on JobCrawls
LocationActive listings
Helsinki, Finland132
Helsinki19
Remote - Global15
Tampere, Finland6
Oslo, Finland1
Copenhagen, Finland1
Stockholm, Sweden1
Current role mix at Accenture Oy on JobCrawls
Role typeActive listings
Software Engineer27
Human Resources Specialist9
Consultant8
Developer7
Manager7
Data Scientist5
Business Analyst5
Senior Manager4
Data Engineer3
Strategy Manager3
Cybersecurity Specialist2
Technology2
Technical Architect2
Security Analyst2
Data Consultant2
Sales Executive2
Senior Mainframe Developer2
Mainframe Developer2
Intern2
Marketing Manager2
Security Manager2
Finance Intern1
AI & Data Strategy Consultant1
Application Architecture Team Lead1
Sales Lead1
Insurance Reinventor1
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Management Consulting Analyst1
Business & Technology Delivery Associate1
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Talent Intern1
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Banking Technology Consultant1
Senior analyst1
Management Consultant1
Azure Cloud Developer1
Senior manager1
Senior Expert1
Strategy & Consulting Specialist1
Sales Director1
CRM Functional Consultant1
Decision Model and Notation Developer1
Solution Architect1
Data Governance Advisor1
Test Manager1
Senior Investigator1
Power Platform Consultant1
Dynamics 365 Contact Center Consultant1
SOC Analyst1
Dynamics 365 CE Solution Architect1
Customer Transformation1
Expert1
Health Sector and Technologies Lead Expert1
Product Designer1
Banking Functional Consultant1
Threat Intelligence Lead1
Insurance Practitioner1
Senior Consultant and Functional Architect1
Strategy & Consulting1
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Guidewire Integration Developer1
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Internship1
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SAP S/4 Leader1
Full Stack LLM Development Analyst1
AI Architect1
Security Consultant1
CRM Solutions Analyst1
Capital Markets Consultant1
ServiceNow Developer1
Software engineer1
Current role-level mix at Accenture Oy on JobCrawls
Role levelActive listings
Mid-Level84
Senior54
Manager16
Intern7
Executive2
Junior2
Director1

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