
Dynamics 365 Contact Center Consultant
Senior Dynamics 365 consultant/architect for Nordic/Europe delivery, with AI-centric contact center focus.
Want to pair your adaptable, collaborative, curious mindset with your tech skills to help clients digitally transform the way they serve their customers? Are you passionate about designing and delivering modern, AI-powered contact center solutions on Microsoft Dynamics 365? Join our team as a senior Consultant / Technical Architect and help shape customer engagement experiences that solve real business challenges. Come join us Join a team of Business Applications professionals focused on implementing Microsoft Dynamics 365 Customer Engagement solutions for clients across Retail & Consumer Goods, Public Sector, Financial Services and Professional Services. As a team we cover Customer Service and Contact Center, Sales, Field Service and Project Operations — with the Power Platform, Azure, M365 and Copilot Studio as an integral part of our expertise. You will be part of a supportive and dedicated team made up of enthusiastic, motivated colleagues, who’s energy and commitment make sure we deliver with excellence every day. The team is cross-skilled, including functional and technical profiles, focused on delivery and/or presales. We think global and act local, delivering solutions of quality to our clients in the Nordics and across Europe and of course be passionate about working with AI and exploring its business potential and project delivery through AI.
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Estimated from 3,783 comparable listings
| Location | Active listings |
|---|---|
| Helsinki, Finland | 132 |
| Helsinki | 19 |
| Remote - Global | 15 |
| Tampere, Finland | 6 |
| Oslo, Finland | 1 |
| Copenhagen, Finland | 1 |
| Stockholm, Sweden | 1 |
| Role type | Active listings |
|---|---|
| Software Engineer | 27 |
| Human Resources Specialist | 9 |
| Consultant | 8 |
| Developer | 7 |
| Manager | 7 |
| Data Scientist | 5 |
| Business Analyst | 5 |
| Senior Manager | 4 |
| Data Engineer | 3 |
| Strategy Manager | 3 |
| Cybersecurity Specialist | 2 |
| Technology | 2 |
| Technical Architect | 2 |
| Security Analyst | 2 |
| Data Consultant | 2 |
| Sales Executive | 2 |
| Senior Mainframe Developer | 2 |
| Mainframe Developer | 2 |
| Intern | 2 |
| Marketing Manager | 2 |
| Security Manager | 2 |
| Finance Intern | 1 |
| AI & Data Strategy Consultant | 1 |
| Application Architecture Team Lead | 1 |
| Sales Lead | 1 |
| Insurance Reinventor | 1 |
| Security Professional | 1 |
| Business Architecture | 1 |
| AI & Data Advisor | 1 |
| Investigator | 1 |
| Management Consulting Analyst | 1 |
| Business & Technology Delivery Associate | 1 |
| Management Consulting | 1 |
| Talent Intern | 1 |
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| Banking Technology Consultant | 1 |
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| Senior manager | 1 |
| Senior Expert | 1 |
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| Sales Director | 1 |
| CRM Functional Consultant | 1 |
| Decision Model and Notation Developer | 1 |
| Solution Architect | 1 |
| Data Governance Advisor | 1 |
| Test Manager | 1 |
| Senior Investigator | 1 |
| Power Platform Consultant | 1 |
| Dynamics 365 Contact Center Consultant | 1 |
| SOC Analyst | 1 |
| Dynamics 365 CE Solution Architect | 1 |
| Customer Transformation | 1 |
| Expert | 1 |
| Health Sector and Technologies Lead Expert | 1 |
| Product Designer | 1 |
| Banking Functional Consultant | 1 |
| Threat Intelligence Lead | 1 |
| Insurance Practitioner | 1 |
| Senior Consultant and Functional Architect | 1 |
| Strategy & Consulting | 1 |
| Talent Reinvention Manager and Consultant | 1 |
| Guidewire Integration Developer | 1 |
| DMN Consultant | 1 |
| Guidewire Expert | 1 |
| Banking Consultant | 1 |
| Banking Data Consultant | 1 |
| Defense & Security Consultant | 1 |
| Data Analyst | 1 |
| Internship | 1 |
| Business & Technology Delivery | 1 |
| Payments Architect | 1 |
| Systems Engineering Analyst | 1 |
| Risk & Compliance Consultant | 1 |
| Senior Analyst | 1 |
| Workday Module Lead | 1 |
| Security Consulting Manager | 1 |
| Data Architect | 1 |
| SAP S/4 Leader | 1 |
| Full Stack LLM Development Analyst | 1 |
| AI Architect | 1 |
| Security Consultant | 1 |
| CRM Solutions Analyst | 1 |
| Capital Markets Consultant | 1 |
| ServiceNow Developer | 1 |
| Software engineer | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 84 |
| Senior | 54 |
| Manager | 16 |
| Intern | 7 |
| Executive | 2 |
| Junior | 2 |
| Director | 1 |
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