Debt Collection Advisor

Do you want a versatile role in the financial sector where you can develop your expertise as a debt collection specialist? Come be part of LähiTapiola's professional and encouraging work community! We are seeking a Service Advisor for a permanent position in Espoo to be responsible for the recovery of legal aid compensation and the collection of rental receivables. You will be responsible for the collection of the LähiTapiola Group's receivables in a responsible manner and in accordance with good debt collection practices. Your work includes voluntary collection in cooperation with rental monitoring, collection agencies, and enforcement authorities, as well as participation in insolvency proceedings. Additionally, you will handle daily customer service via telephone and electronic channels. We expect from you: - a proactive, responsible, and efficient approach to work - good interaction and customer service skills - fluent written and spoken Finnish and good English language skills - the ability to make independent decisions and a willingness to learn new things Previous experience in debt collection and Swedish language skills are an advantage. We also value education suitable for the position (e.g., Bachelor of Business Administration or Vocational Qualification in Business). We offer: - a varied and responsible role - the opportunity to develop as an expert in debt collection and insolvency matters - a flexible multi-location working model - comprehensive employee benefits, such as lunch benefits, Epassi, and extensive occupational healthcare - a supportive and skilled work community Further information Further information about the position can be obtained from Service Manager Sari Martinmäki, tel. 0400 446 308 on weekdays between 5.8. and 14.8. from 11:00 to 12:00. Submit your application by 16.8.2026. We review applications during the application period and will fill the position once a suitable person is found. The credit history of the person selected for the position will be checked.