Operations and AI Specialist

The Finnish Data Center Association (FDCA) is seeking a permanent specialist to take ownership of our member services as a whole, and to build AI-native ways of working and infrastructure into the organization from the ground up. We are an industry association operating under Technology Industries of Finland (TIF), which means we have the backing of an established and significant organization, its channels for influence and a top-tier network of colleagues, while also enjoying the freedom and can-do spirit of a small and agile organization. We are now hiring a second full-time employee to work alongside our Executive Director in our growing association. The role In this role, you will make sure that a rapidly growing group of association members receives excellent service and connects with one another. Alongside member services, you will be responsible for developing the association's operations into a modern organization that takes full advantage of AI. Succeeding in the role requires strong interpersonal and stakeholder skills, as well as experience with and insight into the advanced use of modern AI tools. You will report to the Managing Director and work closely with the association's board, outsourced experts and the wider Technology Industries of Finland community. The position is full-time, 38 hours per week. Responsibilities - Member services as a whole: understanding the needs of the membership, onboarding new members, member communications, events and working groups. - Managing projects and procurement related to member services, e.g. the development of the CRM, website and member directory. - Developing AI capabilities: building AI workflows and the underlying knowledge base required to support the association's various areas of activity. - Supporting the Managing Director in advocacy and partnership work, and representing the Finnish Data Center Association at occasions and events. What we expect from you - A higher education degree or equivalent relevant work experience - Strong communication and interpersonal skills, an aptitude for networking and experience working with stakeholders - Evidence that you have built something yourself using AI (for example knowledge base for AI-assisted work or AI-powered workflows) and that you follow the field's development with passion - Project management skills, along with an independent and goal-oriented way of working - Fluent English is required and fluent Finnish is considered an advantage - Readiness to travel in Finland and abroad (roughly monthly) - Experience in association or non-profit work and/or the data center sector is considered an advantage What we offer - A front-row seat in one of Finland's fastest-growing industries and the chance to expand your network among the field's key players - Challenging and varied work in a growing organization, and ownership of member services as a whole - The opportunity to build an AI-native operating model for a meaningful association at an early, formative stage - The opportunity to develop the work of the association and the entire industry, and to have a societal impact - The professional community of Teknologiateollisuus: around 100 professionals in Helsinki, in regional offices and in EU advocacy in Brussels - Flexible working hours, the option of hybrid work (around half of working time at the office) and modern premises in central Helsinki