Fonum Oy Ab

Deadline Oct 31

Last seen Oct 5

Posted Oct 5 · 0 days ago

Open 0 days. This role usually stays open about 10 days

Sales-Oriented Customer Service Representative

Customer Service Representative
Lahti
OnsitePart-time, Junior
€2,234 - €2,573
At a glance

Part-time Fonum store role in Lahti; no phone-repair experience needed, training provided.

Original job description

SALES-ORIENTED CUSTOMER SERVICE REPRESENTATIVE, LAHTI Do you genuinely want to help customers and solve their challenges? Are you full of sales energy and thrive on customer interactions? Are you handy and enthusiastic about tasks that require precision? If this sounds like you, read on! In this role, your own contribution can affect your earnings. You do not need previous experience repairing small electronics, as we will teach you everything you need to succeed at work. We are hiring a part-time employee for Fonum at Lahti Trio on an indefinite contract (approximately 30 hours per week). Daily duties include customer service, repairing and selling phones, and selling accessories and mobile subscriptions. WHAT WE OFFER YOU - A relaxed and inspiring working atmosphere and support from your own team. - Pay in accordance with the retail collective agreement and a commission model strongly based on your own performance. - Support for developing your skills. - Working hours that can be agreed and are scheduled around the store’s opening hours. - The opportunity to progress within the company into different roles based on your interests and success in the role. WHAT WE EXPECT FROM YOU - You enjoy working with people and taking part in sales situations. - You perform well in tasks that require precision. - You are tidy and organised. - You have a positive attitude and are eager to learn new things. - You are ready to work at different locations when needed. - You have good teamwork skills and want to develop as a member of the team. - You are an adult. The selected candidate will undergo a credit check, which must be passed for an employment relationship to be established. Interested? Act promptly and submit your application through the application link! We are happy to provide more information about the role. Please contact saana.vanhalakka@fonum.fi in the first instance. You can also ask store manager Saana Vanhalakka for more information by phone on weekdays from 09:00 to 17:00. We will fill the position as soon as we find a suitable person.

The text above is the employer's original job description, extracted as written. Other details on this page, like salary, responsibilities, and requirements, are interpreted from that text by our system, not values the employer explicitly confirmed, so treat them as our best interpretation rather than verified facts.

Skills & Technologies
Customer ServicePhone RepairSalesTeamworkAttention To Detail
How this salary compares
€2,234 - €2,573Est. take-home €1,894 - €2,101
41% above junior roles
€1,520€1,939 median€2,830
Monthly salary comparison for Customer Service Representative
MarketLower bound (25th percentile)MedianUpper bound (75th percentile)
junior roles€1,520 per month€1,939 per month€2,229 per month
This offer€2,457 per month€2,644 per month€2,830 per month
Responsibilities
  • Provide customer service
  • Repair and sell phones
  • Sell accessories and mobile subscriptions
  • Work at different locations when needed
Requirements
  • Enjoys helping people and sales interactions
  • Performs well in precise tasks
  • Tidy and organised
  • Positive attitude and eagerness to learn
  • Willing to work at different locations when needed
  • Good teamwork skills
  • Must be an adult
  • Must pass a credit check
  • No previous small-electronics repair experience required
Recruitment Process
  1. Apply through the application link
  2. The selected candidate must pass a credit check
  3. The position will be filled as soon as a suitable candidate is found
Financial overview
€19.9M
Revenue
-€6.9M
Profit
-34.0%
Profit margin
Fonum Oy Ab logo
Fonum Oy Ab · 3 open roles
Top locations (all time): Rovaniemi, Finland · 1 · Pori, Finland · 1
View company
Current open roles at Fonum Oy Ab on JobCrawls
LocationActive listings
Rovaniemi, Finland1
Pori, Finland1
Current role mix at Fonum Oy Ab on JobCrawls
Role typeActive listings
Sales Customer Service Representative1
Sales-oriented Customer Service Representative1
Current role-level mix at Fonum Oy Ab on JobCrawls
Role levelActive listings
Mid-Level1
Junior1
About the employer

Fonum is a Finnish phone-repair chain focused on phone repairs, recycling and the sale of used phones and accessories.

Core values
Customer focusResponsibilityTeamwork
Office photos

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