Field Service Engineer

Your tasks: Welcome to your new role as our next Field Service Engineer (FSE)! We are looking for several Field Service Engineers for all of Germany. Our HQ is in Munich, so we can even offer you the possibility of home-office based work. You will be entrusted with a range of tasks, including visiting customers on site to service and repair our electronic products (photovoltaic inverters and PV systems), acting as the interface between our customers and Sungrow, providing telephone support and remote assistance, performing installation, repair, maintenance and inspection tasks as well as upgrades or rework on site, carrying out diagnostics of faults or technical problems, supporting project management during commissioning and handover of photovoltaic or battery power plants, carrying out tasks according to documented processes and health and safety regulations, and creating documentation, work instructions and processes for existing and upcoming service activities. Your profile: to fill this position, the following points are important: Completed studies in electrical engineering or a comparable qualification, or completed vocational training as an electrician/electrical engineer, state-certified technician or master or comparable training. Further training as an electrical specialist is advantageous. You should understand the difference between DC and AC, low and medium voltage, etc. We will teach the rest. Willingness to explain complex technical issues over the phone. Experience dealing with customers in critical situations is desirable. Experience with battery storage solutions is advantageous but not required. Programming knowledge and basic IT knowledge are beneficial. Good German and English skills. Travel willingness about 60-70 percent, mainly within Germany, occasionally within Europe. A driving license (Class B or 3) is mandatory. Why Sungrow? This decade has been defined by energy! We are excited to share that we are not only a leader in this area but also offer the right solutions. We have the strongest R&D for PV inverters and are the world’s largest inverter manufacturer, and now, for this decade, we are expanding our involvement, and YOU could be part of it! In addition we offer opportunities for career advancement, KPI-based bonus payments, a multinational team with broad European and cross-European exchange, and technical and commercial knowledge growth related to string inverters, central inverters, inverter stations including transformers and switchgear, as well as storage solutions. Technical and commercial training at our headquarters in Germany and even visits to the large R&D facility in China!

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