IT infrastructure engineer (RMA & Diag)

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. We are seeking an IT infrastructure engineer to troubleshoot and solve data center IT hardware issues, process the RMA. This is a position for a technical expert working at the intersection of multiple domains. You will work at our data center in Lappeenranta, Finland. Your responsibilities include solving challenging firmware and hardware issues with servers, executing workarounds and solutions, acting as a subject matter expert and escalation point, creating processes and documentation, collaborating with departments and vendors, and improving support processes. Requirements include knowledge of datacenters and server equipment, deep understanding of IT hardware and troubleshooting, skills with Unix/Linux and command line, experience with equipment monitoring, data analysis, presentation, proactiveness, and excellent English skills. Bonus skills include electronics repair at component level (SMD), network troubleshooting, and B-driver license. Benefits include competitive pay, career growth, flexibility, innovative culture, impactful AI projects, and international environment. Nebius promotes equal opportunity and diversity in the workplace.