ITSM Specialist
€3,500 - €4,500 — real pay, quoted by the employer
Real pay, quoted by the employer — not an estimate
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("In Vantaa, Finland: ITSM Specialist"), this listing's salary midpoint is about 0% higher. The offer still falls within the benchmark range (€3,500–€4,500). The offer's range width is broadly in line with the benchmark. This benchmark is based on 2 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: ITSM Specialist | €3,500/per month | €4,000/per month | €4,500/per month |
| In Vantaa, Finland: ITSM Specialist | €3,500/per month | €4,000/per month | €4,500/per month |
The text below is the employer's original job description, extracted as written. Other details on this page, like salary, responsibilities, and requirements, are interpreted from that text by our system, not values the employer explicitly confirmed, so treat them as our best interpretation rather than verified facts.
We are building an internal IT support team at Anticimex and you will be one of the first members of that team. You will be responsible for first and second line support for about 210 employees in Finland, handling user management, device lifecycle management, and Azure administration. Strong Finnish and English skills are required. The role involves working at our office in Vantaa with a 8-16 schedule on weekdays, with flexibility and occasional remote work possible. Previous experience in 1st/2nd line support, Active Directory/Entra ID, Intune, M365 maintenance, and PowerShell scripting is expected. Familiarity with Jira Service Management and Confluence is a plus. We value a customer‑centric mindset, good communication with users at all levels, and a positive, solution‑oriented approach.
Job Details
Responsibilities
- Provide 1st and 2nd line IT support to ~210 employees in Finland
- Manage user accounts and access
- Oversee device lifecycle management and Azure administration
- Maintain M365 environments
- Collaborate with colleagues to resolve issues and improve IT processes
Requirements
- 1+ year experience in 1st/2nd line support
- Strong technical background with desktops, Office and enterprise software
- Experience with user administration, Active Directory and Entra ID
- Intune proficiency and understanding of device lifecycle management
- Experience with maintaining and administrating M365 environments
- Excellent Finnish and English language skills
- Azure environment maintenance and Azure Subscription management is a plus
- PowerShell scripting
- Familiarity with Atlassian Jira Service Management and Confluence
- Background in in-house or multi-client environments
- Customer service mindset and ability to communicate technically with end users at multiple levels
Skills & Technologies
| Location | Active listings |
|---|---|
| Vantaa, Finland | 1 |
| Espoo, Finland | 1 |
| Turku, Finland | 1 |
| Tampere, Finland | 1 |
| Hybrid - Vantaa, Finland | 1 |
| Role type | Active listings |
|---|---|
| Pest Control Technician | 3 |
| ITSM Specialist | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 3 |
| Junior | 1 |
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