Head of Workplace & Operations - Visma Oy - Remote - Global

As part of developing our People function, we're creating a role that didn't exist before - one that brings together HR operations, technology, and workplace experience under a single leader who can make them work as one. This role is for someone who understands that every process, every system, and every office says something about what it feels like to work here, and who has both the operational accuracy and the human sensitivity to get that right. You will have direct responsibility for an integrated operations unit where People Operations and IT work as one team. Now we have 10 people working for these teams. Together, they own the full operational backbone of our organisation: HR processes, systems, data, workplace, and the technology that makes all of it run. The measure of success isn't just that things run, but how people feel about it. Every digital touchpoint in the employee lifecycle, onboarding flows, absence reporting, performance conversations, payroll notifications, is a moment of experience. Our offices demonstrate how much we value the people who work in it. Your job is to make both of these things consistently good. Your mandate is to keep reliable day-to-day HR operations running while simultaneously redesigning how those operations work: fewer manual steps, more intelligent workflows, and a clear path toward AI-native processes across the employee lifecycle. The guiding question is always: does this make the experience better for the people who use it? You will own our workplace experience end to end, ensuring our offices are well-functioning, appropriately sized, and genuinely pleasant places to work. This goes beyond facilities management: you’ll think about how physical spaces support collaboration, focus, and a sense of belonging. You won’t do all of this yourself; you’ll organise the work across your team and make sure the right things get done. You’ll also ensure that digital employee experience keeps pace with physical experience. As we automate and redesign processes, you’ll hold the standard: technology should make things simpler and more human, not more bureaucratic. Another key part of the role is data. People Business Partners need timely, relevant, and actionable people data to do their jobs well. You’ll make sure the team produces that data proactively, not just when asked, but as a natural output of how the function runs. Finally, you’ll own something we haven’t had a clear owner for: AI Data Governance for people-related data. You’ll work with our Legal Advisor and CTO to close that gap.