Supercell : IT Support Engineer - aTalent - Helsinki, Finland

Looking to combine hands-on IT support with development-oriented work at one of the world's most famous game companies? Supercell is now looking for an IT Support Engineer to join its global IT team in Helsinki! In this role, you'll combine high-quality end-user support with modern AI-driven development work, helping make everyday life smoother for Supercell employees around the world. Your responsibilities include working across user support, device management, automation, and AI-assisted workflows. Tasks may include improving ticket handling with AI workflows, developing Slack automations, supporting onboarding, and helping colleagues adopt AI tools. The role combines operational support with continuous development, requiring troubleshooting and process improvement. You should enjoy solving technical problems and proactively improving workflows, taking ownership, communicating clearly, and working collaboratively. Practical experience with AI tools like Claude or Copilot, workflow automation, device management, and solving issues in Windows, Mac, iOS, and Android is expected. Full proficiency in English is required. Assets include experience with automation platforms, API integrations, Slack, Zoom, and lifecycle management. The position starts in October 2026, located in Helsinki, with a hybrid work model. Relocation support is provided. Benefits focus on valuing you as a person, not a resource, with no emphasis on titles. The recruitment process includes initial phone interviews in week 24, interviews in weeks 25-27, and final decisions by July 3, 2026. Submit your CV and motivation letter in PDF in English by June 4 via the application system. Visit http://supercell.com/en/ for more info.