Customer Service Coordinator
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Salary analysis
Compared with the selected benchmark ("In Helsinki, Finland: Customer Service Coordinator"), this listing's salary midpoint is about 92% lower. The offer sits below the benchmark range (€2,500–€3,500). The listed pay band (€218–€263) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 1 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service Coordinator | €2,500/per month | €3,000/per month | €3,500/per month |
| In Helsinki, Finland: Customer Service Coordinator | €2,500/per month | €3,000/per month | €3,500/per month |
| Pay in our data — not quoted in ad (Mid-Level) | €218/per month | €240/per month | €263/per month |
The role is to provide friendly, knowledgeable and efficient customer service across channels such as telephone and email. After thorough onboarding, the position allows for partial remote work and a versatile range of employee benefits. The candidate is expected to have several years of experience in multi-channel customer service tasks, and proficiency in Finnish spoken and written language. The workplace is based in Helsinki, with the office located at Hyttitie 3, 00100 Helsinki (Hyvö). The job is full-time with hours from 8 to 16. The recruitment process is handled by Talent Center Oy. For more information, contact Mika Niininen at 040 730 3327 or mika.niininen@talentcenter.fi.
Job Details
Responsibilities
- Provide friendly, knowledgeable and efficient customer service across channels (phone, email)
- Participate in onboarding and adapt to a structured work approach
- Communicate effectively with customers and colleagues
- Support multi-channel inquiries and contribute to a positive customer experience
Requirements
- Several years of multi-channel customer service experience (advantageous if in our field)
- Proficiency in spoken and written Finnish
- Ability to work in a structured and precise manner
- Strong stress tolerance and goal-oriented work ethic
Benefits & Perks
Recruitment Process
- 1Application
- 2Screening
- 3Interview
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