
Customer Consultant
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Lisbon, Portugal"), this listing's salary midpoint is about 89% lower. The offer sits below the benchmark range (€9,260–€13,890). The listed pay band (€1,034–€1,398) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 3 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Consultant | €2,500/per month | €3,000/per month | €3,500/per month |
| All roles in Lisbon, Portugal | €9,260/per month | €13,890/per month | €13,890/per month |
| From job ad (Mid-Level) | €1,034/per month | €1,216/per month | €1,398/per month |
We are seeking a German-speaking customer consultant to join an international project-based team in Lisbon, Portugal. You will be the friendly voice on the phone, email, or chat, answering questions, resolving small issues, and ensuring customers leave conversations with a smile. You will receive full paid onboarding and training, work with clear guidelines and helpful tools, and be part of a supportive team. You will work on projects with brands such as Nike, Spotify, Microsoft, and Mercedes-Benz, and have opportunities to learn from industry professionals and advance your career. We offer a flight to Portugal (often reimbursed or covered), a company-organised housing option or housing-search assistance in Lisbon, administrative support for banking, residency, and taxes, and a monthly salary ranging from €1,033.90 to €1,398.39 depending on position and experience. There is also potential for a monthly performance bonus. Regular team events and a dynamic, international environment are part of the experience. You should be fluent in German and able to communicate clearly in English, be flexible with shift work, have a high school-level education or equivalent, be at least 18 years old, and hold a valid EU passport or residence/work permit for Portugal. Prior customer service experience is not required as comprehensive training is provided. Start your adventure in Lisbon and stay for at least 6 months.
Job Details
Responsibilities
- Be the friendly voice for customers via phone, email or chat
- Answer questions and resolve small issues
- Ensure customers leave conversations satisfied
- Follow onboarding and use provided tools
- Collaborate with partner companies and teams
- Provide excellent customer service on brand projects (Nike, Spotify, Microsoft, Mercedes-Benz)
Benefits & Perks
Recruitment Process
- 1Submit application
- 2Intro interview
- 3Decision and onboarding

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