Customer Success Manager
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("Company in Espoo, Finland"), this listing's salary midpoint is about 95% lower. The offer sits below the benchmark range (€3,300–€7,250). The listed pay band (€238–€284) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 4 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Success Manager | €3,900/per month | €6,557/per month | €14,107/per month |
| Company in Espoo, Finland | €3,300/per month | €4,400/per month | €7,250/per month |
The text below is the employer's original job description, extracted as written. Other details on this page, like salary, responsibilities, and requirements, are interpreted from that text by our system, not values the employer explicitly confirmed, so treat them as our best interpretation rather than verified facts.
Customer Success Manager responsible for acting as the primary point of contact for Finnish customers, ensuring successful onboarding and ongoing adoption of the Dignio remote monitoring and medication dispensing solutions, and collaborating with cross‑functional teams in Norway and Sweden. The role includes building strong customer relationships, proactive consulting, facilitating education and support, identifying new opportunities within existing accounts, and representing the company at conferences and events. The candidate should be fluent in Finnish and English with a willingness to travel and collaborate with both clinical and technical teams to ensure optimal product utilization.
Job Details
Responsibilities
- Own end-to-end customer processes from onboarding to service expansion
- Support customers in onboarding of dispensing devices and digital remote monitoring
- Build long-term customer relationships through training, monitoring, and strategic guidance
- Collaborate with product development and technical teams on clinical use
- Identify new opportunities within existing accounts
- Represent Dignio at conferences and events
- Participate in tender processes and sales meetings as needed
Requirements
- Fluency in Finnish and English
- Willingness to travel
- Experience in SaaS, healthcare or solution selling is preferred
- Strong client relationship skills
- Ability to consult and educate customers
Skills & Technologies

| Location | Active listings |
|---|---|
| Helsinki, Finland | 72 |
| Remote - Finland | 42 |
| Vantaa, Finland | 32 |
| Tampere, Finland | 19 |
| Kuopio | 15 |
| Espoo, Finland | 14 |
| Tuusula, Finland | 12 |
| Kuopio, Finland | 11 |
| Turku, Finland | 9 |
| Rauma, Finland | 8 |
| Vantaa | 8 |
| Lappeenranta, Finland | 8 |
| Jyväskylä, Finland | 7 |
| Oulu, Finland | 6 |
| Tampere | 6 |
| Helsinki | 5 |
| Turku | 4 |
| Lahti, Finland | 4 |
| Pori, Finland | 4 |
| Kerava, Finland | 4 |
| Remote - Sweden | 3 |
| Remote - Norway | 3 |
| Kouvola, Finland | 3 |
| Finland | 3 |
| Pirkkala, Finland | 3 |
| Seinäjoki, Finland | 3 |
| Jyväskylä | 2 |
| Espoo | 2 |
| Oulu | 2 |
| Joensuu, Finland | 2 |
| Savonlinna, Finland | 2 |
| Mikkeli, Finland | 2 |
| Vaasa | 2 |
| Kotka, Finland | 2 |
| Tervola, Finland | 1 |
| Seinäjoki | 1 |
| Nurmijärvi, Finland | 1 |
| Sotkamo, Finland | 1 |
| Lempäälä, Finland | 1 |
| Keski-Suomi, Finland | 1 |
| Remote - Global | 1 |
| Sastamala, Finland | 1 |
| Vaasa, Finland | 1 |
| Tuusula | 1 |
| Kerava | 1 |
| Pyhtää | 1 |
| Kuusamo, Finland | 1 |
| Kempele, Finland | 1 |
| Lieto, Finland | 1 |
| Rovaniemi, Finland | 1 |
| Raahe, Finland | 1 |
| Pirkkala | 1 |
| Hämeenlinna, Finland | 1 |
| Kokkola, Finland | 1 |
| Pietarsaari, Finland | 1 |
| Remote | 1 |
| Loimaa, Finland | 1 |
| Varkaus, Finland | 1 |
| Role type | Active listings |
|---|---|
| Human Resources Specialist | 28 |
| Sales Representative | 27 |
| Project Manager | 19 |
| Sales Manager | 11 |
| Manager | 8 |
| Engineer | 8 |
| Product Owner | 7 |
| Product Manager | 7 |
| Design Engineer | 5 |
| Specialist | 5 |
| Account Manager | 4 |
| Data Center Estimator | 4 |
| Business Director | 4 |
| Field Service Technician | 4 |
| Sales Engineer | 4 |
| Security Specialist | 3 |
| Engineering Technician | 3 |
| Designer | 3 |
| Procurement Specialist | 3 |
| Group Manager | 3 |
| Marketing Specialist | 3 |
| Customer Service Representative | 3 |
| CEO | 3 |
| Key Account Manager | 2 |
| Finance Assistant | 2 |
| Finance Analyst | 2 |
| Product Engineer | 2 |
| Mechanical Designer | 2 |
| Senior Solution Design Engineer | 2 |
| Sales Director | 2 |
| Controller | 2 |
| Product Technology Assistant | 2 |
| Technical Support Specialist | 2 |
| Procurement Fulfillment Assistant | 2 |
| Sales Support | 2 |
| Recruitment Consultant | 2 |
| Accountant | 2 |
| Data Analyst | 2 |
| Support Engineer | 2 |
| ICT Manager | 2 |
| Application | 1 |
| Quality Management Specialist | 1 |
| Service Desk Agent | 1 |
| Lead UPS Hardware Engineer | 1 |
| SaaS Architect | 1 |
| Work Ability Coordinator | 1 |
| Finance Professional | 1 |
| IT Architect | 1 |
| Senior | 1 |
| Application Engineer | 1 |
| Data Warehouse Lead | 1 |
| Oracle Specialist | 1 |
| Storage Systems Specialist | 1 |
| Country Sales Manager | 1 |
| Generalist | 1 |
| Purchaser | 1 |
| Brand & Product Manager | 1 |
| Maintenance Manager | 1 |
| Field Manager | 1 |
| Director | 1 |
| Customer Success Manager | 1 |
| Risk Analyst | 1 |
| Lead Validation Engineer | 1 |
| Warehouse Worker | 1 |
| Property Engineer | 1 |
| Marketing and Communications | 1 |
| Assistant | 1 |
| Quality Specialist | 1 |
| Vulnerability Management Specialist | 1 |
| Senior Business Controller | 1 |
| IT Support Specialist | 1 |
| Reporting and Data Warehouse Manager | 1 |
| Solution Design Engineer | 1 |
| IT-architect | 1 |
| IT support technician | 1 |
| Engineering Manager | 1 |
| IT Technician | 1 |
| Customer Manager | 1 |
| Product Sales Assistant | 1 |
| Customer Marketing Manager | 1 |
| Building Technical Expert / Regional Sales Manager | 1 |
| Test Bay Manager | 1 |
| Finance Professionals | 1 |
| Reporting Specialist | 1 |
| Assembler | 1 |
| Mathematician | 1 |
| Electrician | 1 |
| Insurance Premium Calculation Specialist | 1 |
| Production Supervisor | 1 |
| Solution Architect | 1 |
| Electrical and Mechanical Maintenance Technician | 1 |
| Payroll Service Delivery Manager | 1 |
| Maintenance Technician/Engineer | 1 |
| AI and Automation Manager | 1 |
| Sales Specialist | 1 |
| Laboratory System Manager | 1 |
| Contract Administration Specialist | 1 |
| Firmware Engineer | 1 |
| Credit Manager | 1 |
| Lead Expert | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 144 |
| Manager | 112 |
| Senior | 22 |
| Executive | 7 |
| Junior | 4 |
| Director | 3 |
| Intern | 1 |
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