Reception Shift Leader

Break Sokos Hotel Levi is looking for a vibrant Front Desk professional for the role of Reception Shift Leader. The position is permanent and full-time, with a working rhythm of 112.5 hours per 3 weeks. The role starts by agreement, no later than November 1, 2026. Key responsibilities include managing the hotel reception shifts and ensuring smooth daily operations in collaboration with the management team. The ideal candidate is a cheerful, outgoing, and flexible team player who leads by inspiring example. Familiarity with the Opera Cloud hotel reservation system is preferred, although experience with other systems is also valued. Requirements include experience as a receptionist, good stress tolerance in changing situations, and a passion for customer service. The candidate must be willing to work throughout the week to surprise and delight guests. A hygiene pass and alcohol pass are required. Fluency in English and Finnish is essential, and additional language skills are a plus. Team leadership experience is considered an advantage. We offer an international environment, great colleagues, and the best employee benefits in Finland (S-Group benefits), including access to staff gym cards and ski lift tickets. Affordable housing in a furnished shared apartment with a sauna is available starting from 350 €/month (including water and electricity).