Billing Customer Service Representative

We are seeking a Customer Service Representative for billing for our client in Kalasatama, Helsinki. Your duties include, among other things, customer service via phone and email, guidance related to invoices, manual billing, corrections of manual invoices, querying payment ceiling accumulations, calculating payment ceilings, creating payment agreements, shifting due dates, processing relief applications, and other customer service inquiries. The workplace is located on Tynnyrintekijänkatu in Kalasatama. This is a full-time position with work on weekdays, with the possibility of flexible hours between 7:00 and 19:00. The employment is fixed-term until the end of 2026, and work begins immediately upon finding a suitable person. Hourly wage: 20.89 €/h. We hope for: - Teamwork skills - A customer-oriented attitude and interest in providing customer service via phone and email - Good ability to work under pressure - Previous work experience and education in the field (financial administration) - In terms of language skills, we hope for at least Finnish and English; Swedish is considered an advantage Interested? Please submit your application via the application link. Interviews will start immediately. For more information about the position, contact heidi.ignatius@sol.fi SOL Henkilöstöpalvelut Oy SOL Henkilöstöpalvelut Oy helps its clients achieve their business goals responsibly as a partner. We provide staffing, recruitment, and KV-recruitment services, as well as other customized personnel industry services across Finland. Our strengths are strong industry expertise, service that considers the customer's needs, active monitoring of customer satisfaction, a development-oriented account management model, and taking care of our own personnel. At SOL Henkilöstöpalvelut, we recruit for many different fields, the largest being construction, industry, and logistics. Whether you are looking for a permanent job, summer work, or a job alongside your studies – our professional recruiters are here just for you! We pay attention to equal and fair recruitment. When you are hired, we will thoroughly introduce you to SOL's way of operating and support you throughout the lifecycle of your employment. Your occupational safety and well-being are our top priorities! Our turnover was approximately 61 million euros in 2024. We are part of SOL, a Finnish family-owned service group employing approximately 13,000 sunny SOL employees in six different countries. SOL GROUP Job satisfaction and an encouraging atmosphere are important to us – our operations are guided by SOL values: a sunny satisfied customer, everyday creativity, entrepreneurship, reliability, and joyful work. If these values resonate with you, you might be the person we are looking for! Qualities we value include initiative, responsibility, and punctuality. Happy SOL employees include professionals in security, property maintenance, building technology, cleaning, and textile care. Additionally, we provide staffing services and logistics outsourcing services flexibly to different industries. We value expertise and professionalism. Strong expertise is guaranteed through customized orientations, internal training, and cooperation with educational institutions. Advancement is also possible through various career paths. You will be encouraged and supported in your work by your own supervisor and the entire team. Through the SOL Life program, we develop occupational well-being and invest in our employees' occupational safety. We value diversity in the work community. We welcome applicants of different ages and genders, as well as people belonging to language, cultural, or other minorities.