IT Engineer

The Client Platform Engineering team is responsible for configuration, management and automation of macOS, iOS, Windows, ChromeOS and Android endpoints to help DoorDash, Deliveroo and Wolt employees and merchants do their best work. CPE is a global team with members in the United States and Europe. We are looking for a Senior IT Engineer - Device Management who values responsibility and accountability for the management of corporate and merchant endpoints globally. Our growing environment is predominantly macOS (corporate) and Android (merchant) but includes a mix of other operating systems. You will report to the Manager, Client Platform Engineering on our Corporate Infrastructure team in the Global IT organization. Day-to-day in this role you’ll: - Support timely, technical solutions to scale endpoint management - Look for opportunities for automation to mitigate manual processes - Manage Android and iPadOS tablets in the merchant fleet - Manage macOS and ChromeOS laptops in the corporate fleet - Stay current with industry trends and best practices - Work closely with cross-functional teams to develop processes and ideas Our humble expectations - You have 3+ years experience administering an Enterprise MDM/EMM/UEM platform (Mosyle, Intune, MaaS360, Workspace ONE, SimpleMDM, etc.) - You have 3+ years experience managing large-scale Android and/or iPadOS deployments - You have 3+ years experience managing macOS, preferably with the following tools: Munki, AutoPkg, Santa, osquery - You have 3+ years experience in one or more of the following programming languages: Bash, Python, Swift, GoLang - You have experience using CI/CD for client engineering processes - You have experience utilizing APIs for automation Nice to haves - You have experience managing ChromeOS, Windows and Linux endpoints - You have rolled out or managed a mobile BYOD program (Apple User Enrollment / Android Work Profile) - You have experience deploying and managing Conditional Access / Device Trust policies and integrations (Okta / Google) - You have experience with configuration/infrastructure as code - You enjoy working with open source tools and contributing back to the community - You have experience working on a remote team spanning multiple time zones and continents