Est. expiry Oct 29

Customer Service Agent

Posted Sep 24 (23 days ago) · Last updated Oct 16 · Open 23 days. This role usually stays open about 35 days

Key facts

Danish-speaking Customer Service Agent in Malta with hybrid work and€2,166.67/month + bonus.

How this salary compares

€2,167 - €2,383Benchmarked against mid-level roles

Too few postings state a salary to show this.

Monthly salary comparison for Customer Service Agent
MarketLower bound (25th percentile)MedianUpper bound (75th percentile)
mid-level roles€1,500 per month€1,976 per month€2,166 per month
This offer€2,167 per month€2,275 per month€2,383 per month
Where and how
MaltaHybridMid-Level
Languages required
Danish, English
Experience
1 year experience

Original job ad

As published by Working Adventures

Open the ad
Customer Service Hero position description and responsibilities, Malta-based hybrid model, 1 year experience preferred, Danish and English required, EU/UK visa considerations. Salary €2166.67 plus 10% bonus, wellness allowance €250, private health insurance, 40 days world-wide remote after probation, 27 vacation days, volunteering day, refer a friend bonus €1000. Includes interview process and probation details.

This is the employer's own ad. Pay, requirements and the other details on this page are our reading of it, not facts the employer confirmed.

About the role

Summarised by JobCrawls from the job ad above.

Requirements

  • Fluent Danish (spoken and written).
  • Good English (spoken and written).
  • At least 1 year of customer service experience by phone or email.

Responsibilities

  • Be the go-to person for service, account, and payment-related needs of customers in the iGaming field.
  • Handle customer inquiries via phone, chat, and email with positive energy.
  • Provide feedback to team leaders and Country Managers; keep knowledge base updated.

Skills & technologies

Customer ServiceCommunicationEmpathyTeamworkIndependent Work

Benefits & perks

Recruitment process

  1. Apply via the portal
  2. Phone screening
  3. Video interview
  4. Client submission
  5. Final interview
  6. Onboarding

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About Working Adventures

Working Adventures logo
Working Adventures
Top locations (all time): Kreta, Hellas · 1 · Remote - Global · 1
View company
Current open roles at Working Adventures on JobCrawls
LocationActive listings
Kreta, Hellas1
Remote - Global1
Current role mix at Working Adventures on JobCrawls
Role typeActive listings
Customer Service Representative1
Current role-level mix at Working Adventures on JobCrawls
Role levelActive listings
Mid-Level1

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