Delivery Excellence Lead
Delivery Excellence Lead at Aceve, coordinating global PS framework and PSA platform across markets.
Delivery Excellence Lead role description translated from visible posting. Aceve is hiring for a senior professional services leader to own global PS process framework and PSA platform governance, with multi-market rollout experience and cross-functional collaboration.
The text above is the employer's original job description, extracted as written. Other details on this page, like salary, responsibilities, and requirements, are interpreted from that text by our system, not values the employer explicitly confirmed, so treat them as our best interpretation rather than verified facts.
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Estimated from 1,567 comparable listings
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| this company | €2,400 per month | €2,789 per month | €3,248 per month |
| This offer | €2,592 per month | €2,789 per month | €2,986 per month |
- Own the Core Process Architecture end to end — define, maintain, and enforce global standards across Professional Services.
- Act as global owner for PSA platform — own adoption, workflow governance, and continuous improvement across all markets.
- Define the human-governed process framework within which AI tooling operates, ensuring AI-empowered delivery remains consistent, controlled, and scalable.
- Lead continued global rollout of the PSA platform, from planning through adoption.
- Ensure time registration, utilisation tracking, and project financials are consistently and accurately maintained across all markets.
- Collaborate with CX functions — Professional Services, Customer Success, and Support — to drive consistency and elevate the end-to-end customer experience.
- Partner with country/market leaders and functional heads to translate global standards into local practice.
- Senior Professional Services or consulting background
- Experience in process framework design, delivery governance, and change management across multi-market organisations
- Strong project management and stakeholder management
- Coaching capability and cross-country cross-functional collaboration
- Familiarity with Salesforce/PSA platforms is a plus
| Location | Active listings |
|---|---|
| Vantaa, Finland | 2 |
| Linköping, Sweden | 2 |
| Stockholm, Sweden | 2 |
| Berlin, Germany | 1 |
| Copenhagen, Denmark | 1 |
| Tampere, Finland | 1 |
| Rotterdam, Netherlands | 1 |
| Role type | Active listings |
|---|---|
| Delivery Excellence Lead | 1 |
| Customer Success Manager | 1 |
| Role level | Active listings |
|---|---|
| Manager | 1 |
| Senior | 1 |
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