Program Manager

AlphaSense is seeking a strategic, organised, and commercially minded Student Program Manager to own and grow the AlphaSense Student Program. This is a new role created to transition program ownership from Strategic Initiatives to Marketing, and to take the program from a well-built foundation to a fully operational growth channel. You will be responsible for the day-to-day operations of the program, including managing school relationships, overseeing user activations and deactivations, executing partnership agreements, and building the student communications infrastructure that does not yet exist. You will also work closely with Demand Generation and Sales to develop the post-graduation pipeline: the mechanism by which today's students become tomorrow's enterprise customers. The ideal candidate has experience managing university or professional community partnerships in a B2B or SaaS environment, is comfortable operating across Sales, Marketing, RevOps, and CS stakeholders, and understands the long-cycle, relationship-first nature of building a talent and pipeline program. Reporting to the Senior Director of Strategic Marketing Programs, this role is ideal for a program manager with 5-8 years of relevant experience. What You’ll Do: Program Operations - Own the end-to-end student activation and deactivation cycle. - Serve as the primary point of coordination with RevOps for all student account activity. - Maintain SFDC data integrity for all student users. - Document and continuously improve the activation process. School & Partner Relationships - Serve as the primary AlphaSense point of contact for all 30+ approved institutions. - Build and maintain a school-by-school relationship map. - Work with Customer Success and Marketing to execute outreach to onboard new schools. - Manage relationships with financial education and professional training partners. Legal & Agreements - Drive completion of the partnership agreement process with all active schools. - Coordinate DocuSign outreach and follow-up with school contacts. - Ensure all new schools are onboarded with a signed agreement. Student Communications & Nurture - Work with Customer Marketing to build and manage the student communications calendar. - Work with Demand Generation to develop the post-graduation outreach sequence. - Collaborate with Sales leadership to define and implement the SDR handoff protocol. - Promote AlphaSenseIQ and other self-serve training resources. Strategy, Reporting & Growth - Own the program scorecard and track active user rates, engagement depth, partnership coverage, and post-graduation conversion metrics. - Present program performance to Marketing and Sales leadership. - Work with RevOps to solve the SFDC graduate tracking challenge. - Lead the program strategy, including recommendations on geography expansion and new partnership categories. Who You Are: - 5-8 years of experience in program management, partnership management, or university relations in a B2B SaaS or financial services environment. - Excellent relationship management skills. - Strong operational instincts: can document a process, manage a ticketing workflow, and maintain data hygiene in a CRM. - Experience with Salesforce or a comparable CRM. - Commercially minded: motivated by conversion metrics. - Excellent written communication skills. - Self-directed and comfortable with ambiguity. - Familiarity with financial services, investment management, or buy-side research is a strong plus.