Assistant Shop Manager

Job Description: As the new Assistant Shop Manager at Rituals, you strive to make your store a place where both you and your colleagues enjoy working and where customers love to shop. This includes: * Leading your store to results by ensuring excellent customer service, productive collaboration and efficient daily routines. * Being the Store Manager's right hand and ready to take over the Store Manager's responsibility when necessary. * Supporting your colleagues and helping them reach their full potential by supporting their development and guiding them. You also act as a good role model. * Building a trust-based work culture together with the Store Manager, which is positive and where constructive feedback is also given. In return, we take care of your development with continuous training corresponding to your skill level, which helps you develop your leadership skills to the next level. You will become part of a team consisting of dedicated, positive and service-minded colleagues who work according to Heart & Soul principles. Qualifications: As Assistant Shop Manager, you inspire your team to achieve the store's goals in terms of customer satisfaction and sales together. You understand the importance of excellent customer service and are excited to support and develop others. In addition, you have: * At least 2 years of experience in a similar position in the retail sector or in customer service. * Good coaching and team development skills * Problem-solving ability and a desire to take responsibility * Ability to get along well with different people, you are a good listener and have developed interaction skills * Good system skills * Fluent Finnish and English language skills * 18 years or older Additional Information: Are you the person we are looking for? We offer 30h/week. Start date: According to agreement We aim to be the fastest-growing wellness company and care about our colleagues and customers as much as our planet. Join our journey and apply for the position today, as we process applications during the application period. If you have any questions, do not hesitate to contact our recruitment team at recruitment.nordics@rituals.com. Good luck with the application process!