Overview

Polestar company logo
Customer Engagement Advisor | Finland - Polestar - Helsinki, Finland
Customer Service Representative
Compensation
€2,200 - €2,400/month
Salary Context: Customer Service Representative
Market Average: Customer Service Representative
€1,250€3,500
In Helsinki, Finland: Customer Service Representative
€2,000€3,500
This Offer
€2,200€2,400
€1,250€3,500
per month
Location
Helsinki
Remoteness
Hybrid (Helsinki office)
Estimated Expiry
March 14, 2026
Posted: February 7, 2026
Management Tier
No People Management
Job Type
Full-time
Posted: February 7, 2026
Required Languages
FinnishEnglish
Specialisations
Customer ServiceAutomotiveTechnology

Job Description

Join Polestar as a Customer Engagement Advisor in Helsinki, Finland, to deliver premium customer experiences throughout the entire journey. The role involves responding to inquiries via phone, email, and chat, collaborating with internal teams, and ensuring customer satisfaction. The position is primarily onsite with flexible remote options.

Company Information

Polestar company logo

Polestar

Automotive
Headcount: 2,700

Data shown is based on historical job postings from our database.

Job Details

Requirements

  • Previous customer service experience
  • Ability to work independently
  • Strong communication skills in Finnish and English
  • Experience in automotive, tech, or premium retail sectors (preferred)

Responsibilities

  • Respond to customer inquiries via phone, email, and chat
  • Manage follow-ups to resolve cases promptly
  • Collaborate with internal teams to resolve complex issues
  • Ensure high-quality customer experience

Field

Customer service

Specialisations

  • Customer Service
  • Automotive
  • Technology
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