Tokmanni Oy logo
Est. Monthly
Estimated €2,930
Posted July 17, 2026 · 21 days agoLast seen August 7, 2026Deadline August 9, 2026

Head of Support and Systems

Group Head of Support and Systems
Mäntsälä, Finland
Hybrid · Information Technology
Full-time · Manager
English, Finnish
People Manager
Bachelor
5 years experience
How this salary compares
Salary Context: Head of Support and Systems

Hover or tap a row for full statistics (EUR / month on this chart).

Salary analysis

Compared with the selected benchmark ("All roles in Mäntsälä, Finland"), this listing's salary midpoint is about 92% lower. The offer sits below the benchmark range (€2,288–€3,492). Range-width comparison is limited because one of the salary bands is incomplete. This benchmark is based on 75 comparable listings.

Monthly salary comparison for Head of Support and Systems
MarketLower bound (25th percentile)MedianUpper bound (75th percentile)
All roles in Mäntsälä, Finland€2,288/per month€2,930/per month€3,492/per month
Pay in our data — not quoted in ad (Manager)€244/per month€244/per month€244/per month
About the role

We are now looking for a Group Head of Support and Systems to lead our support function within Buying and Sourcing unit. In this role, you are responsible for managing our IT systems, data and processes to ensure business continuity and operational efficiency for Buying and Sourcing unit. Your key responsibilities include: - Maintaining and developing IT systems for Buying and Sourcing unit - Maintaining and ensuring data quality as well as steering the ways of working in accordance to this responsibility - Owning and developing key processes in Buying and Sourcing unit In this role, you will report to Chief Sourcing and Buying Officer and you will be a member of the Buying and Sourcing Management Team. You will also act as a supervisor for the Support Service Manager and System administration team, which are responsible for our product information management and act as system administrators for our key IT systems. What do we expect from you? - A relevant higher education degree and diverse work experience in retail - Experience plus 5 years and proven track record working in a managerial job role - Good understanding from the retail system landscape and key retail processes for category management, buying and sourcing - Excellent project management skills: demonstrated experience in overseeing and executing projects, ensuring timely delivery and adherence to budget constraints. - Self-direction, solution-oriented and results-driven working style - Ability to demonstrate cultural awareness in international communication and engage with and lead people from different cultures according to Tokmanni Group’s strategy and values - Excellent oral and written communication skills in English and Finnish, knowledge of Swedish is considered an advantage. We offer you: - A group-level role in a growing and international publicly listed company, which is one of the leading discount retail chains in the Nordic countries - An opportunity to leverage your expertise in a responsible and business-critical role, actively contributing to the evolution of organizational practices - Engaging work environment with friendly, supportive, and encouraging colleagues - Flexible hybrid work model - Comprehensive benefits package according to company policy Application instructions and additional information This position is located in Mäntsälä, Finland and hybrid work is possible according to Tokmanni Group´s policies. This position requires occasional travelling. Further information will be given by Chief Sourcing and Buying Officer Janne Pihkala p. +358 50597 0161 4.8. Klo 11-13 and 6.8. Klo 13-14. Please apply as soon as possible or at the latest on 9.8. by filling in the application form.

Job Details

Responsibilities

  • Lead the support function within the Buying and Sourcing unit
  • Manage IT systems, data, and processes to ensure business continuity and operational efficiency
  • Maintain and develop IT systems for the Buying and Sourcing unit
  • Ensure data quality and steer related ways of working
  • Own and develop key processes in the Buying and Sourcing unit
  • Supervise the Support Service Manager and System administration team

Requirements

  • Relevant higher education degree
  • Diverse work experience in retail
  • 5+ years of proven experience in a managerial role
  • Strong understanding of retail system landscape and processes (category management, buying, sourcing)
  • Excellent project management skills
  • Self-directed, solution-oriented and results-driven working style
  • Cultural awareness in international communication
  • Excellent oral and written communication skills in English and Finnish

Skills & Technologies

Project ManagementRetail SystemsCategory ManagementProduct Information Management

Education Level

Bachelor
Seen 6 hours agoContent Complete
Financial overview
€1218.4M
Revenue
€68.0M
Profit
0.1%
Profit margin
Tokmanni Oy logo
TokmanniOy · 3 open roles
Top locations: Ivalo, Finland · 1 · Kuusamo, Finland · 1 · Juuka, Finland · 1
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Role-level mix
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