Team Supervisor, Swimming Instruction - FitPit Oy

FitPit is one of the largest swimming service providers in the Nordic countries. FitPit has guided over 200,000 hours of swimming in all its forms, and more than 2,000 customers use FitPit's services weekly, with over 2,000,000 individual visits. The goal is to offer a unique, experiential, safe, and customer-oriented 5-star service to every swimmer. We are now looking for a team supervisor to join FitPit's energetic team of swimming instructors. The primary responsibility of the team supervisor is to oversee the daily operations, well-being, and development of the team, while actively working as a swimming instructor. In this role, approximately 50% of your work involves practical customer service, i.e., teaching swimming to various target groups. The remaining work focuses on leading your team, developing operations, and coordinating responsibilities. This role suits someone who wants to combine practical work, people management, and operational development. You will have a genuine impact on your team’s daily life, customer experience, and how FitPit develops in the future. What we offer you: An opportunity to join a growing company in the fitness industry, where every customer is equally important and every employee is valued. At FitPit, we aim to build the future by caring about the surrounding environment. We are a change-capable organization where employee feedback is heard and employee development is prioritized. Additionally, by joining our team, you will receive: - Full-time (37.5 hours/week) permanent employment - A diverse and meaningful role - The opportunity to influence the team’s daily life and development - Support from the team and organization in daily management (HR and other organizational support) - Opportunities for growth and development as a supervisor in a rapidly expanding organization - Flexible working hours and remote work options - Epassi benefit of €200 annually - Salary of €2800-€3200/month depending on experience and skills + bonuses What your work will include: - Teaching swimming and supervising swimming for different target groups - Leading and supporting your team’s daily activities - Conducting development discussions, one-on-one meetings, and early support conversations - Leading weekly team meetings and actively participating in daily team life - Managing performance, providing feedback, and supporting commitment - Ensuring the quality of your team’s swimming instruction, customer interactions, and that operations meet FitPit’s 5-star service promise - Monitoring and developing your team’s activities from customer experience, quality, and commercial perspectives - Recruiting and onboarding new swimming instructors - Responsible for overall shift planning. What we expect from you: - Experience in swimming instruction or the fitness industry - Experience in supervisory work or a strong desire to develop as a supervisor - Ability to engage with people in daily interactions and lead practically - Good communication and organizational skills - Ability to make decisions and take responsibility - Enjoy leading daily operations and genuinely want to influence your team’s success, atmosphere, and customer experience - An active, solution-oriented, and responsible approach to work - Understanding that a good customer experience is created through quality instruction, effective teamwork, and active presence in daily operations. Are you ready to join the FitPit team? Apply today! Send your application via the link: https://fitpit.careers.haileyhr.app/fi-FI/job/677e8127-1de5-4c10-a9f8-c7d82a6cf123/cc5c9fde-48f5-4959-877d-d8fed8ffd47d/53ae9072-1a69-4bab-8f87-e30de8293622. The application deadline is June 7. We will review applications at the latest after the deadline.