Customer Advisor
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Salary analysis
Compared with the selected benchmark ("All roles in Helsinki, Finland"), this listing's salary midpoint is about 85% lower. The offer sits below the benchmark range (€2,070–€5,000). The listed pay band (€516–€517) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 2664 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Advisor | €1,400/per month | €2,583/per month | €3,500/per month |
| All roles in Helsinki, Finland | €2,070/per month | €2,872/per month | €5,000/per month |
| From job ad (Mid-Level) | €516/per month | €517/per month | €517/per month |
Customer service role focusing on multi-channel support (phone, email, chat) for Posti's corporate and personal customers. The position involves handling inbound and outbound calls, providing solutions by understanding customer needs, and maintaining high service quality. The work is fast-paced and goal-oriented, with measurements tracking service quality and efficiency. The job is full-time, based in Helsinki, with shifts including weekdays and weekends during the autumn and upcoming holiday season. Office located with good transport links in Helsinki's Ilmala area. Salary is 13.78 €/hour. Requirements include Finnish and English fluency, Swedish is a plus. Training is provided through Psycruit assessment; recruitment process run with Biisoni. Applications close 19 August 2026. To apply, visit the linked application form.
Job Details
Recruitment Process
- 1Initial contact
- 2Assessment
- 3Interview
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