Technical Writer (Contract Role) - Enfuce - Remote - Global

We are seeking a Technical Writer on a 3 month contract with a strong background in card issuing and processing to lead the creation of world-class API documentation and service descriptions for our payment and issuing products. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about translating complex systems into clear, concise, and user-friendly documentation for a variety of audiences. The position offers the opportunity to grow into a long-term strategic role, driving knowledge management initiatives and potentially influencing the development of AI-driven support tools. Responsibilities include auditing existing documentation, creating and maintaining API guides, translating complex workflows, collaborating with product teams, ensuring high standards of clarity, monitoring usage trends, leveraging AI tools, and developing AI-driven knowledge management solutions. The ideal candidate has proven experience in payments, card issuing, or processing, with API documentation skills, ability to simplify complex concepts, and familiarity with AI tools like ChatGPT.