Customer Service Representative
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Lisbon, Portugal"), this listing's salary midpoint is about 98% lower. The offer sits below the benchmark range (€9,260–€13,890). The listed pay band (€232–€238) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 3 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service Representative | €1,520/per month | €2,159/per month | €2,800/per month |
| All roles in Lisbon, Portugal | €9,260/per month | €13,890/per month | €13,890/per month |
| Pay in our data — not quoted in ad (Mid-Level) | €232/per month | €235/per month | €238/per month |
Wage a new adventure as a customer service agent in Lisbon and work for one of the world's best-known technology companies. Officially the position is called Customer Service Representative, but we think Customer Superhero suits better! You will primarily assist German-speaking customers via email, social media and phone while you communicate in English in the international team – thus good English skills are important. With intensive coaching and training you develop into a true pro in your field. In short, your duties are: greeting and communicating with customers in a friendly and professional manner; offering high levels of customer service for their questions and problems and informing them about actions and offers on-site; building a trusting relationship through precise answers and a positive demeanor; updating customer accounts or details when needed. The offer includes a paid training that lasts two months to learn workflows and how to handle customer inquiries. Our client in Lisbon is an international company with a multicultural team where you will feel welcomed from day one. If you already have experience, you can start with a higher salary. And if not? A salary increase after 12 months. Sounds exciting? Then become part of the team and start your adventure in Lisbon!
Job Details
Responsibilities
- Greet and communicate with customers in a friendly and professional manner
- Provide high level of customer service for questions and problems
- Update customer accounts or details as needed
- Build trust through precise answers and a positive demeanor
Requirements
- Must be fluent in German and English
- Willing to relocate to Lisbon for at least 12 months
- Excellent communication and customer service skills
Skills & Technologies
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