Customer Success Consultant

Are you a practical rental industry professional with a passion for helping customers and developing software? Are you excited to dive into modern systems and take our customers’ business to the next level? Our work aims at the customer’s success. We want to offer the market’s sharpest tools and support to make our customers’ daily work smoother and their results outstanding. We are now seeking a solutions-focused and knowledgeable Customer Success Consultant to turn customer needs into concrete success and better products. You will be responsible for three key areas: Training and consulting – be a trusted expert, ensuring customers get the maximum value from our products and use the systems smoothly in their daily work. Day-to-day efficiency – map customer needs, listen carefully, and help build effective solutions; guide them in adopting new features and seek ways to make work easier. Development of rental products – act as a bridge between customer interface and product development; channel customer insights to the development team and help create even more advanced services. What we expect: A candidate who understands rental business, can manage rental operations, e.g., rental accounting, invoicing, occupancy process, or lifecycle of leases; could come from a background as a domain expert, system administrator, or similar. Genuine passion for helping customers, excellent communication skills, and ability to build lasting trust. Independent working style, but with strong willingness to collaborate with the team and customers. Open and positive attitude to change; curious and ready to take on challenges and see new situations as opportunities. Experience in system development and implementations, and knowledge of our Kodia products and bookkeeping basics are nice to have. Why Visma Sirius? Customer success is our strategic core, and in this role you directly influence how our services and community evolve. We value execution, creativity, and teamwork. You’ll work in a modern, evolving environment with growth opportunities and broad employee benefits. This role allows flexible remote work, but we would like you to occasionally meet teammates at our offices in Salo, Tampere, Helsinki, Pori, Jyväskylä, and Joensuu. Finnish language skills are required for the role. Apply by 4 October 2026. We look forward to your application!

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