
Telesales Executive (Student Recruitment Advisor)
A proactive Sales role focusing on recruiting international students for university programs. You will manage the student application pipeline, advise on visa issues, and work towards clear targets. Requires an undergraduate degree and strong communication in English; CRM experience and KPI familiarity are desirable.
About Global University Systems (GUS): Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the role: Student Recruitment Advisors are responsible for promoting university's programme portfolio to potential students via phone, e-mail and online meetings, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees, offering international students support through the entire application process. You will work with minimal day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, products, or the working environment. Role holders will strive to achieve set targets and organize their own day-to-day work to meet clear objectives. Independence and initiative will be required to react to changing priorities and work circumstances, with the scope to make decisions within clear parameters and contribute actively to improving processes.
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- Provide tailored advice to prospective students through various communication channels.
- Guide students through the full application cycle from initial conversation to finalising and paying tuition fees.
- Explore career paths for students and match them with offerings.
- Advise international students on visa, immigration issues and compliance.
- Handle student enquiries and adapt to different communication needs.
- Cultivate meaningful client relationships and deliver tailored solutions.
- Provide outstanding customer service to students and stakeholders.
- Project a positive, professional image of the university.
- Account manage applications from enquiry to payment and registration.
- Leverage technology and keep records up to date.
- Efficiently manage leads pipeline.
- An undergraduate degree or equivalent experience.
- Assertive customer-centric approach ideally demonstrated through prior B2C sales roles
- Excellent verbal and written communication in English (C1)
- Customer-focused with excellent interpersonal skills, including professional credibility, relationship building and influencing
- Results-driven, solution-oriented and self-disciplined
- Ability to multitask in a busy, highly pressured, fast-paced working environment
- Minute attention to detail, strong adaptability, empathy and resilience
- Proficiency in Microsoft Office and/or Google Suite
- Enthusiasm to work in the education sector and to support student success
- Excellent presentation skills and a high level of confidence
- Proactive, self-motivated and achievement-driven with a ‘can-do’ attitude
- Desirable Experience in using a CRM system, Excel and/or AI technology
- Background in education business/recruitment
- Previous experience with KPIs and targets
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