QA Engineer

We are looking for a technically strong, hands-on QA Engineer to join our hardware team on-site at ODM factories in Taiwan. This is not a checklist job - we're looking for someone who enjoys digging deep into technical issues, investigating root causes, and taking ownership of complex hardware problems. You'll be the key person ensuring the quality of our servers and racks before they ship, but more importantly, you'll play a critical role in debugging failures, analyzing test data, and working closely with RnD, logistics, and factory teams to continuously improve the process and the product. What You'll Own: - Technical Investigation & Debugging: Investigate complex problems (e.g., high GPU failure rate, power-related test failures), gather logs, run diagnostics, and escalate with context to RnD when needed. Drive root cause analysis across factory teams and internal engineering groups. - Engineering Support: Participate in new platform bring-up sessions together with the visiting RnD teams during on-site trips to ODM labs. - On-Site Product QA: Perform visual inspections of completed products (servers, racks) before packaging. Define and maintain QA checklists and inspection procedures. - Failure Rate Monitoring & Analytics: Collect failure data from vendor-side burn-in and our own test systems. Analyze failure trends and estimate spare part needs. - Feedback Loop & Quality Improvement: Gather and process feedback from datacenters on each delivered batch of equipment. - Test Infrastructure & Validation: Assist with deployment and maintenance of test infrastructure on-site. - Local Insight & Communication: Communicate relevant local risks and context to our global logistics and hardware teams. What You'll Bring: - Strong technical background in hardware or systems engineering. - 5+ years of experience in hardware QA, manufacturing supervision, or server validation. - Solid understanding of server and rack hardware: components, layout, cabling, power/cooling, diagnostics. - Solid knowledge of electrical engineering fundamentals (e.g., power specs, grounding, signal integrity).