Agile Coach

Help teams move from good intentions to real operational excellence! We are looking for a Technical Agile Coach who knows what it takes to make ways of working succeed in a software engineering organization. In this role, you will coach Scrum Masters and teams in how to improve flow, collaboration, ownership and delivery in practice – not just in theory. You will be a hands-on partner who helps people tackle real challenges, build high-performing teams and create lasting improvements across team boundaries. About the role In this role, you will support Scrum Masters and engineering teams in strengthening operational excellence across day-to-day delivery. You will coach teams on how to improve the way they plan, collaborate, follow up on work, manage dependencies and continuously remove friction from delivery. You will help teams turn retrospectives, metrics and observations into concrete actions that actually stick. This role goes beyond textbook agile coaching. You’ll work in the reality of modern software development organizations - navigating dependencies, unclear ownership, delivery pressure, and varying levels of agile maturity. You will work both within teams and across teams, helping people align where shared work depends on each other and ensuring that improvements lead to better outcomes, not just better ceremonies. A key part of the role is to mentor new or less experienced Scrum Masters and help them grow into strong improvement leaders. You will guide them in how to challenge constructively, drive change with credibility, and support teams in building sustainable habits for continuous improvement. You are expected to lead by example, work close to reality and contribute hands-on when needed to help teams move forward. We offer In the same way that we place high demands on you as an employee, we also expect you to place high demands on us as an employer. Here are some of the benefits of working at If: - An including work environment where everyone is welcome - Career and development opportunities in the biggest insurance company in the Nordics - Social activities, as well as highly skilled professional environment - Possibility of hybrid workplace - Health promoting workplace with e.g., wellness allowance and various sports activities - Lunch benefit - High pension savings About the team You will be part of the DevOps Center of Excellence, a team dedicated to helping engineering teams improve both how they build software and how they work together. We provide coaching, guidance and hands-on support across the full DevOps landscape, from technical practices, automation and developer experience to team collaboration, flow and continuous improvement. Who are you? You are a pragmatic and credible coach who is motivated by helping teams improve where it matters most. You know that operational excellence is not created through theory alone, but through consistent follow-through, smart prioritization and the ability to turn insight into action. You are comfortable challenging teams and Scrum Masters when needed, but you do it with respect, empathy and a genuine desire to help them grow. You bring experience from software engineering organizations and understand the realities of working with technical teams, delivery dependencies and evolving ways of working. You do not rely on one-size-fits-all answers. Instead, you adapt your coaching to the context, support people hands-on when needed and help others build the confidence and capability to improve on their own over time. You also have: - Several years of experience working with agile ways of working in software engineering organizations and understanding the realities of modern delivery environments - Proven experience coaching Scrum Masters, engineering teams, and stakeholders in continuous improvement, delivery effectiveness, and operational excellence. - Strong knowledge of Scrum, Kanban, and flow-based improvement, with the ability to apply practices pragmatically based on team and organizational context. - Experience working across teams and dependencies, helping teams improve collaboration, alignment, and delivery outcomes. - Ability to mentor and support less experienced Scrum Masters, helping them grow in confidence, structure, and impact. - Strong communication and facilitation skills, with the ability to build trust, align stakeholders, and drive change - Fluency in English, both spoken and written Additional facts and the recruitment process Application deadline: Screening and interviewing will start immediately, so please submit your application as soon as possible or at latest the 23 of August. To apply for the position: Please attach your CV. Work location: Stockholm, with the possibility of a hybrid workplace. Travelling: Some travel may occur. Start: As soon as possible or as agreed. For more information, please contact Johan Wildros, Head of DevOps Center of Excellence, johan.wildros@if.se. Background checks will be done in accordance with the law in the country of employment.