Delivery Lead

Norrin is an AI integrator, enabling end-to-end Enterprise AI and data solutions that turn ambition into production and drive real productivity gains. We co-create the solutions, infrastructure, and adoption that make it stick. What brings us together is deep technical expertise, a creative engineering mindset, and a people-first culture. Norrin has strong roots in Finland while operating internationally across the Nordics, the United States, and APAC. We're looking for a Delivery Lead to join our team in Bangkok as our customer projects and delivery scope continue to grow. For us, a Delivery Lead takes holistic ownership of our customer deliveries - combining project management, consultative client work, and account-level leadership, meaning you're not just running individual projects but retaining and growing whole customer accounts. You'll ensure projects are executed smoothly, teams are supported, and customer expectations are met and exceeded. It's also an opportunity to set up a solid delivery management practice in our growing Thai operation. This is a role with two horizons. Locally, you'll lead and grow our Thai engagements, working closely with cross-functional teams of data engineers and data scientists, and acting as a trusted, consultative partner to our customers. Beyond that, you'll help build up Norrin's global delivery model - enabling our Bangkok team to deliver for Nordic and international clients. While we don't expect you to be a data and AI delivery expert from day one, we do expect strong delivery leadership and a genuine interest in growing deeper into data-driven and AI work. People often grow into this role from positions such as project manager, technical or team lead, engagement or account manager, or senior consultant - what matters most is your ability to own deliveries end to end and build lasting customer relationships. In this role, you will - Lead and manage data platform and AI deliveries, ensuring projects align with customer goals and business objectives - Take account-level ownership - retaining and growing whole customer accounts, not just individual deliveries - Set up and grow a solid delivery management practice in our growing Thai operation - Support the build-up of Norrin's global delivery model, enabling our Bangkok team to deliver for Nordic and international clients - Act as a trusted delivery partner for customers, advising them when challenges arise, helping shape next steps, and knowing when to bring in the right experts - Apply agile ways of working (Scrum, Kanban) to support efficient and transparent execution - Support data and AI assessments, opportunity identification, and roadmap planning - Manage expectations and ensure high-quality delivery outcomes across engagements - Participate in pre-sales discussions and support proposal development together with internal teams What we’re looking for - 5+ years of experience in technology, IT, or consulting environments, with a strong track record in project and delivery leadership - Solid experience in customer and stakeholder management, ideally in a consulting or hybrid delivery role - Experience delivering data platform, AI, or software development projects - Commercial mindset with strong communication and organizational skills - Familiarity with agile tools such as Azure DevOps, Jira, or similar - Genuine interest in data and AI beyond the hype, with a focus on real business value - Strong English, written and spoken, as English is the primary working language - A legal right to work in Thailand or a valid work permit (please note that we cannot provide visa or work permit sponsorship for this position) - Based in Bangkok and able to be regularly present in our Bangkok office Nice to have - Experience with data platforms such as Databricks or Microsoft Fabric, or the broader Azure data stack - Experience delivering for, or working with, Nordic or international clients - Background in setting up or growing a delivery team or function - Familiarity with the Microsoft cloud ecosystem Why Norrin? At Norrin, you'll join an international team of 220 professionals working across Finland, Sweden, Thailand, Vietnam, and the United States. We work with Nordic enterprises that have the ambition to be the forerunners in data and AI across a wide range of industries, from industrial and finance to retail and energy. The diversity of projects, technologies, and business challenges keeps the work both meaningful and engaging. With colleagues and customers across Europe, the US, and APAC, you'll work in a truly global environment where English is the primary working language. We never work alone but always together with clients and our colleagues. We invest in continuous learning through training and certification opportunities, as well as our guild communities where knowledge is shared and built together. As a Microsoft and Databricks partner, we work with leading technologies and support you in continuously expanding your expertise. At Norrin, you'll have the opportunity to grow in a direction that matters to you. We believe that great work starts with a supportive environment. That's why we foster a culture built on openness, equality, and mutual respect, with psychological safety at its core. We encourage collaboration, knowledge sharing, and open communication across teams, functions, and locations. Our hybrid working model offers flexibility with the benefits of in-person collaboration when it creates the most value. We also offer a competitive benefits package, including a generous healthcare allowance, provident fund, and paid annual leave.