Customer Service Representative

Join Working Adventures in Lisbon, Portugal as a Customer Service Representative or Content Moderator. You can choose the role that best fits your preferences and strengths. Customer Service: provide proactive technical support via phone and email, answer Italian-speaking customer calls, and give accurate responses. Be the first point of contact for customers, diagnose their issues, and work on continuous improvement for their satisfaction. You will receive all necessary training and your manager will be available to support you when things get more complex. Work on-site in an international team with colleagues from across Europe. Content Moderation: you will review content uploaded to an ecommerce platform, ensuring compliance with guidelines, regulations, and quality standards. Your task is to keep the platform safe and positive for users, applying company policies consistently. You will also receive comprehensive training before starting and work in an international, collaborative environment. Moving to Lisbon has never been easier: in addition to a good monthly salary, you will have the possibility to rent a room in a company-provided shared apartment at a favorable price for 12 months, helping you avoid the hassle of finding housing on arrival. You will also be reimbursed for your flight, receive meals vouchers, performance bonuses, and growth opportunities. If you already live in Lisbon, you can still apply for this position. Destinations and country specifics describe a relaxed Portuguese lifestyle, with public transport enabling easy travel and a city full of life. What you get: a gross monthly salary of €1,326, performance bonuses, the possibility to live in a company-provided shared apartment with utilities and internet included, flight reimbursement after 6 months, health insurance after 6 months, administrative support for settling in Portugal (bank account, registration, etc.), and growth opportunities within a dynamic international company. What is requested: be a native Italian speaker (spoken and written), good English (B2), availability for at least 6 months, flexibility for shift work (shifts from Monday to Saturday 7:00–19:00), European passport or ID card. Why our recruiters love this destination: Lisbon offers a rich food culture and vibrant life, with easy public transport. Contact and application process follows a staged interview sequence including online tests and video interview. Apply now via the red apply button.