Customer Service Representative
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Salary analysis
Compared with the selected benchmark ("In Kitee, Finland: Customer Service Representative"), this listing's salary midpoint is about 7% higher. The offer sits above the benchmark range (€2,990–€2,990). Range-width comparison is limited because one of the salary bands is incomplete. This benchmark is based on 1 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service Representative | €1,520/per month | €2,140/per month | €2,800/per month |
| In Kitee, Finland: Customer Service Representative | €2,990/per month | €2,990/per month | €2,990/per month |
| From job ad (Mid-Level) | €3,197/per month | €3,197/per month | €3,197/per month |
The job is to provide customer-oriented service to clients, supporting employment and education paths for personal customers in the Karelia region. The employee will be responsible for guiding customers individually toward employment, training and other needed services, as well as handling the related contracts and decision bases in the customer service process. The role involves cooperation with employers, educational institutions and other stakeholders to help the client achieve their goals. A suitable university degree or equivalent experience is required, with a practical focus on client work and the ability to apply legislation in practice.
Job Details
Responsibilities
- Provide customer-oriented service
- Guide customers toward employment, training and other services
- Handle contracts and decision documentation
- Collaborate with employers, educational institutions and stakeholders
- Support clients’ goals
- Travel within the region and use a personal car as needed
Requirements
- A suitable university degree or equivalent experience
- Ability to apply legislation in practice
- Active and goal-oriented approach
- Good interpersonal and networking skills
- Ability to work under pressure as a professional
- Development-minded attitude and good information retrieval skills
Skills & Technologies
Education Level
Bachelor
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