
Claims Manager - LähiTapiola Pohjoinen
Lead a vehicle-damage team as Claims Manager in Oulu with hybrid work and strong employee benefits.
On leadership and delivering the best customer experience your passion? LähiTapiola Pohjoinen seeks a Claims Manager for the auto damage team, claims development, and vehicle partnerships. You will influence customer and staff experience, drive efficiency, and support team members in complex liability reviews. As a leader you guide the team, own goals and performance, and collaborate with internal groups and external customers. Participate in service and process development to meet evolving customer needs. You thrive in change and lead actions with strategic direction. A suitable university degree is required. We offer a professional team, development opportunities, and comprehensive benefits including lunch and phone allowances, extended occupational health care, insurance benefits, and ePassi. For questions, contact Kirsi Harri 040 357 5698 or kirsi.harri@lahitapiola.fi (Mon 14.9 12:00-14:00 or Tue 15.9 9:00-11:00). Applications by 20.9.2026. Recruitment timeline: 2.-20.9.2026; interviews in weeks 39-40; security check prior to employment.
The text above is the employer's original job description, extracted as written. Other details on this page, like salary, responsibilities, and requirements, are interpreted from that text by our system, not values the employer explicitly confirmed, so treat them as our best interpretation rather than verified facts.
Estimated from 883 comparable listings
- Lead and manage a team
- Collaborate with internal and external stakeholders
- Participate in service and process development
- Support team in complex liability assessments
- Ensure efficient operations and decision-making
- Align actions with company strategy
- Proven track record in people leadership
- Motivation for supervisory work and staff development
- Passion for developing processes, services and customer experience
- Excellent collaboration and communication skills with ability to implement changes
- Goal-oriented, solution-focused, proactive work style and resilience under pressure
- University degree suitable for the role
- Screening
- Interviews in weeks 39-40
- Security check
- Offer
| Location | Active listings |
|---|---|
| Espoo, Finland | 25 |
| Porvoo, Finland | 7 |
| Tampere, Finland | 5 |
| Remote - Finland | 5 |
| Helsinki, Finland | 4 |
| Järvenpää, Finland | 4 |
| Nurmijärvi, Finland | 4 |
| Jyväskylä, Finland | 4 |
| Sipoo, Finland | 4 |
| Kuopio, Finland | 4 |
| Rovaniemi, Finland | 3 |
| Salo, Finland | 3 |
| Tornio, Finland | 2 |
| Oulu, Finland | 2 |
| Lahti, Finland | 2 |
| Kokkola, Finland | 2 |
| Mäntsälä, Finland | 2 |
| Kirkkonummi, Finland | 2 |
| Hämeenlinna, Finland | 2 |
| Forssa, Finland | 1 |
| Lappeenranta, Finland | 1 |
| Alajärvi, Finland | 1 |
| Iisalmi, Ilomantsi, Joensuu, Kitee, Kiuruvesi | 1 |
| Espoo, Suomi | 1 |
| Salla, Finland | 1 |
| Rauma, Finland | 1 |
| Virolahti, Finland | 1 |
| Alavus, Finland | 1 |
| Savonlinna, Finland | 1 |
| Kotka, Finland | 1 |
| Kouvola, Finland | 1 |
| Finland, Suomi | 1 |
| Ylitornio, Finland | 1 |
| Lempäälä, Finland | 1 |
| Kuusamo, Finland | 1 |
| Kajaani, Finland | 1 |
| Riihimäki, Finland | 1 |
| Loimaa, Finland | 1 |
| Seinäjoki, Finland | 1 |
| Iisalmi, Finland | 1 |
| Hamina, Finland | 1 |
| Klaukkala, Finland | 1 |
| Joensuu, Finland | 1 |
| Pori, Finland | 1 |
| Hanko, Finland | 1 |
| Jarvenpaa, Finland | 1 |
| Joensuu | 1 |
| Role type | Active listings |
|---|---|
| Customer Service Representative | 6 |
| Sales Representative | 4 |
| Sales Manager | 4 |
| Customer Service Advisor | 3 |
| Business Analyst | 2 |
| Development Manager | 2 |
| Open Application | 2 |
| Human Resources Specialist | 2 |
| Claims Advisor | 2 |
| Product Owner | 1 |
| Customer Service Director | 1 |
| Specialist | 1 |
| Marketing Assistant | 1 |
| Sales Service Advisor | 1 |
| Finance Executive | 1 |
| Customer Service and Sales Representative | 1 |
| Customer Service Intern | 1 |
| Construction Damage Inspector | 1 |
| Service Sales Representative | 1 |
| Sales and Customer Service Assistant | 1 |
| Trainee Analyst | 1 |
| Agricultural Specialist | 1 |
| Service Advisor | 1 |
| Data Engineer | 1 |
| Key Account Manager - Personal Insurance | 1 |
| Lawyer | 1 |
| Claims Manager | 1 |
| Maatilaneuvoja | 1 |
| Investment Accounting Specialist | 1 |
| Insurance Claims Adviser | 1 |
| Marketing and Brand Director | 1 |
| Intern | 1 |
| Legal Counsel | 1 |
| Legal Specialist | 1 |
| Occupational risk management specialist | 1 |
| Customer Service and Sales Advisor | 1 |
| Head of Payments and Invoicing | 1 |
| Mathematician | 1 |
| Sales and Customer Service Intern | 1 |
| Data-driven Leadership Director | 1 |
| Investment Advisor | 1 |
| Cash Management and Billing Services Specialist | 1 |
| Customer Service Specialist | 1 |
| Service Manager | 1 |
| Insurance Agent | 1 |
| Motor Vehicle Claims Advisor | 1 |
| Corporate Account Specialist | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 43 |
| Manager | 11 |
| Intern | 6 |
| Senior | 3 |
| Executive | 2 |
LähiTapiola is a life-insurance group with regional subsidiaries, focused on customer-owned insurance and financial services in Finland.
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