Last seen September 12, 2026
Posted September 2, 2026 · 11 days ago
Deadline September 20, 2026 · 7 days left

Claims Manager - LähiTapiola Pohjoinen

Claims Manager
Oulu
HybridFull-time, Manager
Estimated €2,500 - €3,000
At a glance

Lead a vehicle-damage team as Claims Manager in Oulu with hybrid work and strong employee benefits.

Original job description

On leadership and delivering the best customer experience your passion? LähiTapiola Pohjoinen seeks a Claims Manager for the auto damage team, claims development, and vehicle partnerships. You will influence customer and staff experience, drive efficiency, and support team members in complex liability reviews. As a leader you guide the team, own goals and performance, and collaborate with internal groups and external customers. Participate in service and process development to meet evolving customer needs. You thrive in change and lead actions with strategic direction. A suitable university degree is required. We offer a professional team, development opportunities, and comprehensive benefits including lunch and phone allowances, extended occupational health care, insurance benefits, and ePassi. For questions, contact Kirsi Harri 040 357 5698 or kirsi.harri@lahitapiola.fi (Mon 14.9 12:00-14:00 or Tue 15.9 9:00-11:00). Applications by 20.9.2026. Recruitment timeline: 2.-20.9.2026; interviews in weeks 39-40; security check prior to employment.

The text above is the employer's original job description, extracted as written. Other details on this page, like salary, responsibilities, and requirements, are interpreted from that text by our system, not values the employer explicitly confirmed, so treat them as our best interpretation rather than verified facts.

Skills & Technologies
LeadershipCommunicationProcess ImprovementCustomer ExperienceCollaborationDecision-making
Education Level
Bachelor
How this salary compares
Estimated €2,500 - €3,000Est. take-home €2,057 - €2,379

Estimated from 883 comparable listings

21% below this company
€1,962€2,750 median€4,978
Responsibilities
  • Lead and manage a team
  • Collaborate with internal and external stakeholders
  • Participate in service and process development
  • Support team in complex liability assessments
  • Ensure efficient operations and decision-making
  • Align actions with company strategy
Requirements
  • Proven track record in people leadership
  • Motivation for supervisory work and staff development
  • Passion for developing processes, services and customer experience
  • Excellent collaboration and communication skills with ability to implement changes
  • Goal-oriented, solution-focused, proactive work style and resilience under pressure
  • University degree suitable for the role
Recruitment Process
  1. Screening
  2. Interviews in weeks 39-40
  3. Security check
  4. Offer
LähiTapiola logo
LähiTapiola · 7 open roles
Top locations: Espoo, Finland · 25 · Porvoo, Finland · 7 · Tampere, Finland · 5+44 other locations
View company
Current open roles at LähiTapiola on JobCrawls
LocationActive listings
Espoo, Finland25
Porvoo, Finland7
Tampere, Finland5
Remote - Finland5
Helsinki, Finland4
Järvenpää, Finland4
Nurmijärvi, Finland4
Jyväskylä, Finland4
Sipoo, Finland4
Kuopio, Finland4
Rovaniemi, Finland3
Salo, Finland3
Tornio, Finland2
Oulu, Finland2
Lahti, Finland2
Kokkola, Finland2
Mäntsälä, Finland2
Kirkkonummi, Finland2
Hämeenlinna, Finland2
Forssa, Finland1
Lappeenranta, Finland1
Alajärvi, Finland1
Iisalmi, Ilomantsi, Joensuu, Kitee, Kiuruvesi1
Espoo, Suomi1
Salla, Finland1
Rauma, Finland1
Virolahti, Finland1
Alavus, Finland1
Savonlinna, Finland1
Kotka, Finland1
Kouvola, Finland1
Finland, Suomi1
Ylitornio, Finland1
Lempäälä, Finland1
Kuusamo, Finland1
Kajaani, Finland1
Riihimäki, Finland1
Loimaa, Finland1
Seinäjoki, Finland1
Iisalmi, Finland1
Hamina, Finland1
Klaukkala, Finland1
Joensuu, Finland1
Pori, Finland1
Hanko, Finland1
Jarvenpaa, Finland1
Joensuu1
Current role mix at LähiTapiola on JobCrawls
Role typeActive listings
Customer Service Representative6
Sales Representative4
Sales Manager4
Customer Service Advisor3
Business Analyst2
Development Manager2
Open Application2
Human Resources Specialist2
Claims Advisor2
Product Owner1
Customer Service Director1
Specialist1
Marketing Assistant1
Sales Service Advisor1
Finance Executive1
Customer Service and Sales Representative1
Customer Service Intern1
Construction Damage Inspector1
Service Sales Representative1
Sales and Customer Service Assistant1
Trainee Analyst1
Agricultural Specialist1
Service Advisor1
Data Engineer1
Key Account Manager - Personal Insurance1
Lawyer1
Claims Manager1
Maatilaneuvoja1
Investment Accounting Specialist1
Insurance Claims Adviser1
Marketing and Brand Director1
Intern1
Legal Counsel1
Legal Specialist1
Occupational risk management specialist1
Customer Service and Sales Advisor1
Head of Payments and Invoicing1
Mathematician1
Sales and Customer Service Intern1
Data-driven Leadership Director1
Investment Advisor1
Cash Management and Billing Services Specialist1
Customer Service Specialist1
Service Manager1
Insurance Agent1
Motor Vehicle Claims Advisor1
Corporate Account Specialist1
Current role-level mix at LähiTapiola on JobCrawls
Role levelActive listings
Mid-Level43
Manager11
Intern6
Senior3
Executive2
About the employer

LähiTapiola is a life-insurance group with regional subsidiaries, focused on customer-owned insurance and financial services in Finland.

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