Customer Service Representative

Vacancy: As a Helpdesk Agent, you will be responsible for interacting with customers via email and telephone to handle any technical issues and customer questions and work effectively and efficiently to create solutions that end the day with satisfied customers. Although you will be talking with customers in Portuguese, in the international office you will communicate with colleagues in English, meaning you get to brush up on your linguistic skills! What happens once you’ve got the job: There can be a lot to think about when you are moving abroad to work, but your transition into the Greek lifestyle will be made as smooth as possible; you will be paid for your flight to your new home, and you will be picked up from the airport and dropped off at your hotel, which is paid for 14 days while you find a permanent address. You will also be helped with personal administration such as private health insurance, taxes, and banking, including a paid 2-week training period. Destination Athens Greece promises a Mediterranean lifestyle with a cultural backdrop and plenty of opportunities to explore. You get a monthly base salary between €1,045 and €1,100, plus a performance bonus of 10–20% and 14 salaries per year. You will receive help with banking, private health insurance, and taxes. You will have paid training and coaching to support your professional development. If you work on Sundays or Greek public holidays, you’ll receive 75% extra pay for that day. Requirements include fluent Portuguese, very good English, willingness to work in shifts, age over 18, ready to live and work in Athens for about 12 months, and good computer/technical skills.