Customer Service Representative

We are looking for an experienced Customer Service Assistant to join a high-quality café-reception at the Business Park in Espoo Niittykumpu! In this role you independently handle front-desk service tasks for the venue and maintain the café daily operations. You will prepare café products before opening, such as filled sandwiches, daily salad portions, fresh smoothies, smoothie bowls and other cold items. You enjoy ideating and trying new products. You are responsible for attractive display of café products and ensuring the café presents well and is sales-friendly. In front-desk duties you will welcome visitors and guide them as needed. You take care of our customers’ everyday smooth operations by handling practical matters such as access control and key management, receiving and sending mail, and drafting and delivering notices to building users. The position requires a security guard card, which is processed together with the employer for the selected person. You enjoy interaction with people. Warm and sunny customer service comes natural to you. You have good communication skills, want to develop services and create new ideas. You respond to situations and help customers with questions and issues, offering an first-rate service experience again and again. Your shifts are mainly on weekdays from 6:30 to 15:00. This is a full-time position (37.5 h/week). The starting date is as soon as possible, with a hoped start in early September. The contract is temporary until 31 August 2027. The position pays at least the salary group 3 of the Hospitality, Restaurant and Leisure services collective agreement, depending on experience, 2063 - 2279 €/month, plus possible overtime. There may also be a personal pay increase based on competence. ISS is the place for you! At ISS you can grow, build your career and benefit from various training opportunities. We value diversity and you can be yourself in our team. You will have a solid and reliable workplace, where you can trust that your salary is paid correctly and on time. We also offer well-being services and safe working conditions: PPE, work clothes, induction to tasks, safety culture and regular safety patrols. You will also receive a leisure allowance for sports and culture. We look forward to meeting you and helping you grow, influence and succeed with our skilled team. Explore what ISS does: www.issworld.com