Estimated 2026 take-home pay after Finnish income tax, pension, and unemployment insurance contributions. Assumes the national average municipal tax rate (7.57%), no church tax, and standard deductions only; your actual net pay depends on your municipality, church membership, age, and family situation.
We are seeking a Client Advisor for a fixed-term public-service position with Rauma City’s South Satakunta employment services. We offer a responsible and independent role involving close cooperation with the city’s internal and external stakeholders. The role may develop according to the city’s needs and the Client Advisor’s expertise.
The temporary appointment begins on 2 November 2026 or as agreed and continues until 31 December 2029.
The position is in Rauma City’s vitality services division, in the multidisciplinary and TYM services area, and is primarily based at the Rauma employment services office in the municipal office building at Aittakarinkatu 21. The role also requires regular work at other employment-area municipal offices in Eura, Eurajoki, Huittinen and Säkylä.
As Client Advisor, you will be responsible for:
- Customers’ service processes and assessing service needs, independently and together with the network
- Preparing multidisciplinary employment and activation plans
- Job placement and directing customers to employment-supporting and other services
- Preparing unemployment-security investigations and statements
- Ensuring that customers’ rights and obligations are fulfilled in accordance with employment-services legislation
Eligibility requires a relevant higher-education degree, an earlier institute-level qualification, or a vocational qualification and competence gained through work experience.
What we expect from you:
- A desire to develop your expertise continuously and the ability and flexibility to work in a diverse environment where customer needs vary
- Good customer-service and interaction skills and an independent approach to work
- The ability to cooperate with different networks and stakeholders
- Readiness to travel flexibly within the employment area
- Fluent spoken and written Finnish; other language skills are considered an advantage
Experience in employment-related network cooperation, especially in the Satakunta region, experience in employment services, and experience using national employment-services information systems are also considered assets.
What we offer:
- Meaningful and varied work
- The opportunity to develop employment services
- Support from a multidisciplinary team and effective working practices
- A work community that values work-life balance
You will also have access to Rauma City’s shared employee benefits, including Epassi and occupational health services.
The salary is €3,014.66 per month, plus a possible experience supplement of 3% or 8%. Salary and employment terms are determined in accordance with KVTES. Working time is general working time (38.25 hours per week). A six-month probationary period applies.
Please attach copies of certificates demonstrating eligibility to your electronic application in Kuntarekry. Original employment and qualification certificates will be checked at a possible interview.
The person appointed to the position must present an approved medical certificate within 30 calendar days of the start of employment.
During recruitment, we may also select applicants for other possible fixed-term positions of up to one year. Please indicate on the application form if your application may be considered in such a situation.
Apply through Kuntarekry no later than Monday, 26 October 2026 at 16:00. Late applications cannot be considered.
Interviews will mainly be held in Rauma on Thursday 29 October or Friday 30 October 2026. Candidates may be invited to interview during the application period.
For further information about the position, contact Service Manager Teemu Niemelä from 7 to 23 October 2026, tel. 044 403 7754.
About the role
Summarised by JobCrawls from the job ad above.
Requirements
Relevant higher-education degree, earlier institute-level qualification, or vocational qualification plus competence gained through work experience
Fluent spoken and written Finnish
Good customer-service and interaction skills
Ability to work independently and cooperate with networks and stakeholders
Flexibility and readiness to travel within the employment area
Responsibilities
Manage customers’ service processes and assess service needs
Prepare multidisciplinary employment and activation plans
Provide job placement and guide customers to employment-supporting and other services
Prepare unemployment-security investigations and statements
Ensure customers’ rights and obligations are fulfilled under employment-services legislation
Skills & technologies
Customer ServiceInteraction SkillsStakeholder CollaborationEmployment ServicesJob PlacementEmployment PlanningUnemployment SecurityEmployment Information Systems
1Apply electronically through Kuntarekry and attach copies of qualification certificates
2Interviews mainly in Rauma on 29 or 30 October 2026; applicants may be interviewed during the application period
3The selected candidate must provide an approved medical certificate within 30 calendar days of starting
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Rauma City is a coastal and cultural city of approximately 39,000 residents, combining history, longstanding industrial traditions and a strong sense of community. It is Satakunta’s third-largest employer, with approximately 1,600 employees, and is organised into four divisions. The city invests in employee wellbeing and expertise and offers smoke-free, healthy and safe workplaces.
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