Senior Associate, Revenue Tools - Customer & Product Support - AlphaSense Oy - Remote - Global
Revenue Tools Specialist
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Job Description
The role involves supporting AlphaSense's customer support operations by managing tools, automating workflows, and optimizing processes. The candidate will lead AI-driven solutions, configure support systems, and collaborate with cross-functional teams to improve efficiency and customer satisfaction. Responsibilities include tool administration, vendor management, workflow automation, and supporting strategic decisions to scale support operations while maintaining quality. The role requires experience in support operations, system integrations, and a customer-first mindset. The position offers a base salary of $88,000 - $120,000 USD, with potential bonuses and benefits.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 177 |
| Helsinki, Finland | 17 |
| New York, USA | 2 |
| Singapore | 2 |
| London, UK | 2 |
| Bangalore, India | 1 |
| New York, United States | 1 |
| Remote | 1 |
| Remote - Finland | 1 |
| Role type | Active listings |
|---|---|
| Software Engineer | 27 |
| Account Manager | 9 |
| Customer Success Manager | 6 |
| Product Manager | 6 |
| Human Resources Specialist | 5 |
| Channel and Customer Research Associate | 5 |
| Compliance Analyst | 5 |
| Sales Development Representative | 4 |
| Content Analyst | 4 |
| Account Executive | 4 |
| Network Engineer | 3 |
| Principal Software Engineer | 3 |
| AI Platform Engineer | 3 |
| Product Designer | 3 |
| Analyst Development Representative | 3 |
| Analyst | 3 |
| Associate Account Executive | 2 |
| Manager | 2 |
| Sector Lead | 2 |
| Design Engineer | 2 |
| Head of Developer Experience | 2 |
| Senior Manager | 2 |
| Site Reliability Engineer | 2 |
| Principal Design Engineer | 2 |
| Technical Program Manager | 2 |
| Customer Support Specialist | 2 |
| Data Scientist | 2 |
| Program Manager | 2 |
| Pre-Sales Manager | 2 |
| People Business Partner | 2 |
| Enterprise Account Executive | 2 |
| Customer & Product Support Analyst | 2 |
| Operations Manager | 2 |
| Sales Development Manager | 2 |
| Analyst Development | 1 |
| Business Applications Security | 1 |
| Equity Research Associate | 1 |
| Audio Visual Engineer | 1 |
| Strategic Finance Manager | 1 |
| Equity Research | 1 |
| Senior Commercial Counsel | 1 |
| Director of AI Governance and Security | 1 |
| Solutions Marketing Manager | 1 |
| Researcher | 1 |
| Revenue Operations Manager | 1 |
| Marketing Analyst | 1 |
| Sales Enablement | 1 |
| Senior Engineer | 1 |
| Solutions Consultant | 1 |
| Cloud Reliability and Recovery Engineer | 1 |
| Payroll Director | 1 |
| Motion Designer | 1 |
| Client Research Manager | 1 |
| Team Leader | 1 |
| Financial Data Application Specialist | 1 |
| Director of Global Real Estate and Workplace Experience | 1 |
| Product Security | 1 |
| Head of Strategic Alliances | 1 |
| Product Analyst | 1 |
| Deal Desk Analyst | 1 |
| Human Resources | 1 |
| Head of Broker Relations | 1 |
| Strategic Sales Manager | 1 |
| Talent Community Member | 1 |
| Data Analyst | 1 |
| Core Developer Experience Engineer | 1 |
| Account Management | 1 |
| Growth Marketing Manager | 1 |
| Security Operations Analyst | 1 |
| Market Intelligence Software Engineer | 1 |
| Program Management | 1 |
| Business Applications Security Engineer | 1 |
| Executive Assistant | 1 |
| Revenue Accounting | 1 |
| Embedded Client Platform Engineer | 1 |
| Customer Support Analyst | 1 |
| Marketing AI & Transformation Strategy Lead | 1 |
| Channel and Customer Research Sector Lead | 1 |
| Implementation Consultant | 1 |
| Revenue Tools Specialist | 1 |
| Legal Content and Data Director | 1 |
| Director of Executive Recruiting | 1 |
| Pre-Sales Consultant | 1 |
| Compliance Surveillance Analyst | 1 |
| IT Support Analyst | 1 |
| Content Support Analyst | 1 |
| Talent Acquisition Partner | 1 |
| Strategic Account Executive | 1 |
| Senior Technical Program Manager | 1 |
| Marketing Manager | 1 |
| Tax Associate | 1 |
| Staff Engineer | 1 |
| Account Director | 1 |
| Customer Education Manager | 1 |
| Strategic Account Leader | 1 |
| Deal Desk Contracting Manager | 1 |
| Analytics Engineer | 1 |
| Senior Staff Software Engineer | 1 |
| Product Platforms Engineer | 1 |
| Sales Operations Analyst | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 158 |
| Senior | 7 |
| Manager | 3 |
AlphaSense Oy appears in 204 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global, Helsinki, Finland, and New York, USA.
About
Includes details from the Finnish Trade Register.
Osakeyhtiö
Computer programming activities
Financial Overview (2024)
AlphaSense Oy was profitable in 2024 with revenue of €28.2M and a profit margin of 0.5%.
Data shown is based on historical job postings from our database.
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