Customer Service
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Lisbon, Portugal"), this listing's salary midpoint is about 90% lower. The offer sits below the benchmark range (€9,260–€13,890). The listed pay band (€1,050–€1,252) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 3 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service | €1,482/per month | €2,007/per month | €2,484/per month |
| All roles in Lisbon, Portugal | €9,260/per month | €13,890/per month | €13,890/per month |
| From job ad (Mid-Level) | €1,050/per month | €1,151/per month | €1,252/per month |
In this role you handle customer contacts by email, phone or via social networks, ensuring you answer all their questions. You will undergo training on arrival to learn to handle all situations and satisfy your customers. Although your customers primarily speak French at work, you will communicate with colleagues in English, which will help you improve your language skills. Arrival in Lisbon: we take care of everything! Your flight to Lisbon will be reimbursed, and upon your arrival, your new colleagues will pick you up at the airport. We will assist with administrative steps such as health insurance, taxes, and opening a bank account. You will also have the opportunity to take free Portuguese lessons, which will help you get by in daily life, and impress friends when they visit!
Job Details
Responsibilities
- Contact customers by email, phone or social media to answer their questions
- Follow arrival training to learn to handle all situations and satisfy customers
- Communicate with colleagues in English at work while customers speak primarily French
Requirements
- You speak French fluently (spoken and written)
- You have a good level of English – spoken and written
- You are available for a minimum of 12 months
- You want to live and work in Lisbon
- You are at least 18 years old
- You have a European passport
Skills & Technologies
Benefits & Perks
Recruitment Process
- 1Apply via site
- 2We will reach out after review
- 3Interview process with the client
- 4Final offer and onboarding
Related Opportunities
Discover more opportunities that match your interests and skills