Customer Service Representative

Interested in a versatile customer service role where independence and solving diverse situations are daily parts of the job? We are seeking a cheerful, solution-oriented on-call Customer Service Representative to reinforce our customer service team. As a Customer Service Representative you are the front line of Liuttu Logistiikka Oy, connecting customers, drivers, and scheduling. You will ensure customers receive the best possible service and are satisfied. In this role you will work at our Tampere Vehnämyllynkatu office, handling customer service at the counter, by phone and email. Tasks include stocking pickup point shelves, handling documents and various reconciliation tasks. Customer service operates from 8:00 to 18:00, primarily in two shifts: 8:00–14:00 and 14:00–18:00. Usually you work alone in the shifts, though other team members are available. We are looking for someone who can work in both shifts when needed.