Customer Service Representative
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Salary analysis
Compared with the selected benchmark ("In Rovaniemi, Finland: Customer Service Representative"), this listing's salary midpoint is about 0% higher. The offer still falls within the benchmark range (€1,785–€2,538). Range-width comparison is limited because one of the salary bands is incomplete. This benchmark is based on 8 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service Representative | €1,520/per month | €2,140/per month | €2,800/per month |
| In Rovaniemi, Finland: Customer Service Representative | €1,785/per month | €2,313/per month | €2,538/per month |
| From job ad (Mid-Level) | €2,156/per month | €2,156/per month | €2,156/per month |
The Swedish posting describes a Swedish-speaking customer service role for Posti, including multi-channel support (phone, email, chat), fast-paced environment, open hours, location in Rovaniemi, start date September 14, 2026, end December 31, 2026, full-time 37.5h/week, salary 13.39 €/hour, and requirements including Finnish and English proficiency with Swedish a plus. It also notes recruitment process with Biisoni and contact emails.
Job Details
Responsibilities
- Help customers via multiple channels (phone, email, chat).
- Handle high-volume, fast-paced customer interactions.
- Use multiple IT systems and digital services to resolve inquiries.
- Provide proactive and professional service and make quick decisions when needed.
Requirements
- Fluent in Finnish and English; Swedish is a plus.
Skills & Technologies
Recruitment Process
- 1Recruitment process via Biisoni; Psycruit assessment; ongoing selections.
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