Sales and Marketing Specialist – Kelo Resort

Are you organized and proactive in sales and marketing? Kelo Resort is looking for a full-time sales and marketing specialist to join the team. You can work mostly remotely. The resort is located in Yli-Kyrö, Enontekiö, next to Pallas–Yllästunturi National Park, surrounded by breathtaking mountain scenery. We offer our guests high-quality accommodation, restaurant and activity services in the heart of genuine Lapland nature. We now seek a sales and marketing specialist to support the resort’s sales, marketing and daily operations. In the role you will work broadly with customer communications, reservations channels and internal coordination, and you will assist the management team in practical support. The role suits you if you enjoy varied days, take initiative, and want to contribute to growing a tourism company. We work together – you will have a say in practices, grow your own role and be an important part of guests’ successful holiday experience. Your duties include: daily sales and marketing tasks; coordinating website and social media channel upkeep; OTA channels and other electronic sales channels management, updates and monitoring; handling sales emails and customer inquiries and preparing proposals; coordinating bookings, availability, prices and product data with the rest of the team; updating sales and marketing materials and assisting content production; maintaining sales reporting, customer registry and other tracking data; supporting the management team with practical arrangements, data collection and various development projects; collaborating with the resort’s departments as well as domestic and international partners. We hope you have: suitable education or experience in sales, marketing, travel or customer service; excellent organizational skills, meticulousness and proactive approach; fluent Finnish and English; other languages beneficial; good written and spoken communication; willingness to learn and use different reservation, sales and office systems; ability to work independently and as part of a team in changing situations; solution-oriented, flexible and service-minded attitude. We also value: experience with OTA channels, reservation systems or hotel sales processes; digital marketing, social media or content production skills; experience working with international customers and partners; interest in tourism and Lapland experiences; experience using AI-tools in sales, marketing or content production. We offer: a full-time and varied role in a growing tourism company; possibilities for hybrid work and mainly remote work; a significant role as part of Kelo Resort’s story and the opportunity to develop your own role; the opportunity to influence sales, marketing and internal operating methods; a professional and warm team; fantastic working conditions in Lapland’s mountain scenery; on-site housing assistance if needed.

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