Swedish-speaking IT Helpdesk Support Person, Helsinki, Elisa Oyj - Studentwork Finland Oy - Helsinki, Finland

Are you customer service-oriented with proficiency in Swedish and ready to assist corporate clients with technical challenges? Do you have a problem-solving mindset and enthusiasm to get things done? If so, you might be the IT Helpdesk Support Person we are looking for! At Clevry, we are seeking a Swedish-speaking IT Helpdesk Support Person for our client Elisa Oyj, for a permanent position in Helsinki. The role is full-time, and employment is through Clevry to Elisa. Work is performed on weekdays during office hours. The position will start flexibly during spring 2026. In this role, you will support corporate clients with issues related to information systems, hardware, and mobile devices. The work takes place at the client company's premises and involves IT helpdesk tasks. It offers a great opportunity to develop in technical customer service and support, face-to-face, via phone, and through electronic service channels. You will receive thorough onboarding from a supportive team and supervisor. Success in this role requires excellent proficiency in Swedish and Finnish. A basic security clearance will be conducted for the selected candidate. Elisa Oyj is a Finnish leader in telecommunications and digital services. The company's industry is constantly evolving with digitalization, affecting work content, methods, management, tools, and environment. The company's vision is to become a respected international provider of digital services and excellence. More information about Elisa can be found here: https://elisa.fi/ Main tasks: Resolving and supporting corporate clients with issues related to information systems, hardware, and mobile devices on-site and via electronic channels in Swedish and Finnish. What we expect from you: Previous experience in IT support roles Relevant IT qualification (e.g., Data Analyst, IT Tradenom) Good Microsoft 365 management skills and experience with Active Directory (user accounts, user groups, computer accounts, computer groups) SCCM skills and Citrix management are considered an advantage Service-mindedness and good interpersonal skills Excellent spoken and written proficiency in Swedish and Finnish, fluent English skills What we offer: An excellent opportunity to gain broad insight into the IT world The chance to develop technical skills through diverse hybrid work An excellent working environment and a friendly team Comprehensive onboarding and team support Salary according to ICT sector collective agreement and a lunch benefit Apply immediately! If you recognize yourself in the above, apply quickly as we proceed with potential candidates during the application period. The deadline is June 30, 2026, but promptness is an advantage! For more information about the role, contact Recruitment Manager Christoffer Pimenoff (christoffer.pimenoff@clevry.com). Please note that, for data protection reasons, we cannot accept applications via email, and all inquiries related to the job are handled on behalf of the client company.